Southampton Central station

Station details

• Getting to and from the station

  Bicycle parking

  Yes

  Storage Sheltered

  Yes

  Storage Location

  Platform 1 - 200 spaces

  Platform 4 - 44 spaces

  Outside Platform 1 entrance - A new bike hut with 140 two tier spaces

  Storage Spaces

  392

  Storage CCTV

  Yes

  PlusBike (Cycle hire)

  Located on north side on Blechynden Terrace, and on south side alongside taxi rank. Operated by Voi. For more information: Voi | E-scooters for hire in Southampton

  Additional Notes

  There is partial CCTV coverage of the Cycle Storage Area.

  Car Park

  Yes

  Free of Charge

  No

  CCTV Coverage

  Yes

  Car Park Operator

  No

  Address

  No

  Phone Number

  No

  Web Address

  No

  Note

  No

  Opening Hours

  No

  Number of Spaces

  182

  Daily Rate

  £7.90

  Weekly Rate

  £31.50

  Monthly Rate

  £111.30

  3 Monthly Rate

  £333.90

  Annual Rate

  £1,113.00

  Taxis

  Yes outside Platform 1 exit

  Accessible Taxis

  Yes

  Impaired Mobility set down and pick up points available

  No

  Airport

  No

• Ticket Buying and Collection

  Ticket Office

  In main entrance and both booking halls Monday to Friday - 05:40 to 20:45 Saturday - 06:00 to 20:45 Sunday - 06:30 to 20:45

  Height Adjusted ticket office counter

  Yes

  Induction Loop

  Yes

  Ticket Machines

  Yes

  Accessible Ticket Machines

  All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  Collection of Pre-Purchased tickets

  Yes

  Penalty Fares

  Applicable Operators: South Western Railway

  Smart cards issued

  Yes

  Smart cards validated

  Yes

  Get Oyster cards here

  No

  Use Oyster pay as you go

  No

  Top up Oyster cards

  No

• Staffing and General Services

  Staff help available opening times

  The station is staffed 24 hours a day. Monday - 04:30 to 02:00 Tuesday - 04:30 to 02:00 Wednesday - 04:30 to 02:00 Thursday - 04:30 to 02:00 Friday - 04:30 to 02:00 Saturday - 04:30 to 02:00 Sunday - 05:30 to 01:00

  Passenger Information Systems available

  DepartureScreens Announcements

  Customer Help Points

  Help points are available on all platforms

  Customer Services

  Please contact our Customer Service Centre on 0345 6000 650

  Location for rail replacement services

  Rail replacement bus service goes from the north side (Blechynden Terrace) during engineering works. Overnight onward transport goes from the south side (West Quay side).

  Left Luggage

  No

  Lost Luggage

  Monday to Friday - 07:30 to 19:00 Weekend - Closed All Bank Holidays - Closed

  Ticket Gates

  Yes

  CCTV

  Yes

• Facilities

  ATM Machine

  Station front - Platform 1 side

  Bureau de Change

  No

  First Class Lounge

  No

  Internet Kiosk Available

  No

  Pay Phone

  Yes

  Accessible Public telephones

  No

  Post Box

  Outside Platform 1 entrance

  Public Wi-Fi

  Find WiFi Hotspots around Southampton Central station

  Shops

  Yes

  Toilets

  The toilets are located in the Waiting Rooms on Platforms 1 and 4. The National key toilets are located on Platforms 1 and 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.

  Baby Changing facilities

  Separate baby changing room located adjacent to toilets on Platform 4, off waiting room.

  National Key toilets

  Yes

  Showers

  No

  Trolleys

  Yes

  Tourist information office

  No

  Waiting Rooms

  All platforms. Waiting rooms are heated and seating complies with Code of Practice.

  Seating

  Yes

• Accessibility and Mobility Access

  Staff help available opening times

  The station is staffed 24 hours a day. Monday - 04:30 to 02:00 Tuesday - 04:30 to 02:00 Wednesday - 04:30 to 02:00 Thursday - 04:30 to 02:00 Friday - 04:30 to 02:00 Saturday - 04:30 to 02:00 Sunday - 05:30 to 01:00

  Helpline Number

  0800 5282100

  Helplines Opening times

  Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

  Ramp for train Access

  Yes

  Step Free Access

  Step-free category A Station - This station has step-free access to all platforms.

  Wheelchairs Available

  Yes