At a glance
Station Message
The ticket office, toilets and waiting rooms will have the following changes to planned opening hours
Wednesday 11th June 07:30 - 15:30
Thursday 12th June 07:30 - 15:30
No station facilities available before 07:30 on these days.
Tickets can be bought from theticket machine or digitally.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Approach to ticket office
- Storage Spaces
- 6
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- APCOA Parking (UK) Limited
- Address
- Station Approach St Erth TR27 6JW
- Phone Number
- Primary telephone number: 0345 165 2030
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 550
- Daily Rate
- £3.30
- Weekly Rate
- £16.50
- Monthly Rate
- £56.00
- 3 Monthly Rate
- £155.00
- Annual Rate
- £445.00
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- Find out more about links from GWR stations to airports.
- Ticket Office
- Monday - 07:30 to 14:45 Tuesday - 07:30 to 14:45 Wednesday - 07:30 to 14:45 Thursday - 07:30 to 14:45 Friday - 07:30 to 14:45 Saturday - 07:30 to 14:45 Sunday - Closed
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting point: Ticket office. Monday - 07:00 to 15:00 Tuesday - 07:00 to 15:00 Wednesday - 07:00 to 15:00 Thursday - 07:00 to 15:00 Friday - 07:00 to 15:00 Saturday - 07:00 to 15:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Location for rail replacement services
- Bus stop at front of the station.
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Connect to "GWR Free Station WiFi"
- Shops
- Caf off platform 3
- Toilets
- Ticket office
- Baby Changing facilities
- No
- National Key toilets
- The radar key is available from station staff.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Yes
- Seating
- Yes
- Staff help available opening times
- Meeting point: Ticket office. Monday - 07:00 to 15:00 Tuesday - 07:00 to 15:00 Wednesday - 07:00 to 15:00 Thursday - 07:00 to 15:00 Friday - 07:00 to 15:00 Saturday - 07:00 to 15:00
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Step-free category B3 station - Some step-free access, may be in one direction only.
There is step free access from the station car parks to the platforms. There is no step free access between platforms 1 and 2. There is a stepped footbridge connecting these platforms. For arrivals from Penzance there is level access from the platform and to the St Ives branch platform.
From 14th April 2025 there will be a free shuttle bus between the two car parks. This is to help with step free access across the station. The shuttle bus operates:
Monday to Friday 0930-2130
Sat 0915 - 2130
Sun 0915-2000
- Wheelchairs Available
- Yes