There is no step free access from the South Car park to Platforms 2 and 3, and no step free access from the North Car Park to Platform 1. A shuttle bus operates on a loop from the South Car Park to Station front between Easter to October to connect the car parks and the platforms (avoiding the footbridge). Outside of this period customers can use the Taxi help points located in the South Car park and the station front to transport them (free of charge) from the car parks to platforms (avoiding the footbridge).
Monday to Friday – 08:00 to 19:00 Saturday – 09:00 to 17:00 Sunday – 10:00 to 16:30
Bureau de Change
First Class Lounge
Internet Kiosk Available
Cards and coins
Accessible Public telephones
Connect to "GWR Free Station WiFi"
Baby Changing facilities
National Key toilets
The radar key is available from station staff.
Tourist information office
Accessibility and Mobility Access
Staff help available opening times
Meeting point: Ticket office.
Sunday – Closed Monday to Friday – 06:40 to 15:40 Saturday – 06:40 to 15:40
Helplines Opening times
Ramp for train Access
Step Free Access
Step-free category B3 station - Some step-free access, may be in one direction only.
There is step free access from the station car parks to the platforms. There is no step free access between platforms 1 and 2. There is a stepped footbridge connecting these platforms. For arrivals from Penzance there is level access from the platform and to the St Ives branch platform. Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.