At a glance
Station Message
The ticket office at St Margarets will be closing at 1730 on Friday 31 October 2025.
Data unavailable
Station details
- Bicycle parking
- No
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- No
- Storage CCTV
- No
- PlusBike (Cycle hire)
- No
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- A Ticket Vending Machine with a video help link is located main concourse. Monday to Friday - 06:20 to 19:00 Saturday - 08:00 to 14:00 Sunday - 09:10 to 16:00
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: South Western Railway
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Monday to Friday - 06:00 to 22:00 Saturday - 08:00 to 22:00 Sunday - 06:00 to 22:00
- Passenger Information Systems available
- DepartureScreens
- Customer Help Points
- Help points are available on all platforms
- Customer Services
- Please contact our Customer Service Centre on 0345 6000 650
- Location for rail replacement services
- St Margarets Road (A3004) bus stop J
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 07:30 to 19:00 Weekend - Closed All Bank Holidays - Closed
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Shops
- No
- Toilets
- N/A
- Baby Changing facilities
- No
- National Key toilets
- N/A
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Platforms 1 and 2; waiting room is heated and seating complies with Code of Practice. Monday to Friday - 06:15 to 19:00 Saturday - 06:15 to 19:00 Sunday - 09:00 to 18:00
- Seating
- Benches available on platforms.
- Staff help available opening times
- Monday to Friday - 06:00 to 22:00 Saturday - 08:00 to 22:00 Sunday - 06:00 to 22:00
- Helpline Number
- 0800 5282100
- Helplines Opening times
- Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
- Ramp for train Access
- Yes
- Step Free Access
Step-free category B3 station. Some step-free access in one direction only - please check details. Step free access for trains towards Twickenham and Strawberry Hill. Steps required for trains towards Richmond. Access for Amyand Road for Platform 3 only via a gate. Please speak to staff at the station before use.
St Margarets is not step-free when the station is unstaffed. Please check staffing hours.
- Wheelchairs Available
- No