At a glance
Station Message
For four weeks from 23 July, the handrails on the stairs at Stafford station are being replaced. Please take extra care when using the stairs during this time and make sure you allow yourself enough time to catch your train safely. Lifts are available to and from all platforms so please use these, especially if you have luggage, a pushchair or a bike.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- 84 cycle spaces in two bays on platform 1 with 42 cycle spaces in Car Park 2 (Multi-Story)
- Storage Spaces
- 126
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Mammoth Lifestyle and Fitness Ltd The Green Milford Stafford ST17 0UR 01785 664555 info@mammothlifestyle.co.uk
- Additional Notes
- 42 hoops on platform 1 (2 x cycles per hoop = 84 spaces) and 21 hoops in the MSCP (2 x cycles per hoop = 42 spaces)
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- Avanti West Coast
- Address
- Multi Story Car Park Station Road Stafford Railway Street Stafford ST16 2AA
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours All Bank Holidays - 24 hours
- Number of Spaces
- 451
- Daily Rate
- £12.50
- Monthly Rate
- £132.00
- 3 Monthly Rate
- £374.00
- Annual Rate
- £1,200.00
- Taxis
- The taxi rank is immediately outside the station.
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
- Ticket machines can be found in the Booking hall. Monday - 06:00 to 20:00 Tuesday - 06:00 to 20:00 Wednesday - 06:00 to 20:00 Thursday - 06:00 to 20:00 Friday - 06:00 to 20:00 Saturday - 06:00 to 20:00 Sunday - 08:30 to 20:00
- Height Adjusted ticket office counter
- The Travel Centre adjacent the Ticket Office has low counters.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Avanti West Coast
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
Passenger Assist meeting point is through the main entrance on the right. There is a dedicated meeting points and seating area outside the ticket office doors, opposite The Ticket Office. Please make yourself known to staff.
Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Monday to Friday - 24 hours Saturday - 24 hours Sunday - 07:30 to 00:00- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Customers are encouraged to approach a member of station staff with any customer information enquiry.
- Location for rail replacement services
- Rail replacement coach services can be found at the front of the station.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Public Wi-Fi
- Shops
- Yes
- Toilets
- The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- Yes
- Seating
- Yes
- Staff help available opening times
Passenger Assist meeting point is through the main entrance on the right. There is a dedicated meeting points and seating area outside the ticket office doors, opposite The Ticket Office. Please make yourself known to staff.
Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Monday to Friday - 24 hours Saturday - 24 hours Sunday - 07:30 to 00:00- Helpline Number
- 08000 158 123 (08000 158 124 Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- This station has step-free access to all platforms / the platform
- Wheelchairs Available
- Yes