At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Outside station entrance and in car park
- Storage Spaces
- 70
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- National Car Parks Ltd
- Address
- No
- Phone Number
- Primary telephone number: 0845 050 70 80
- Web Address
- Note
- Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
- Opening Hours
- Monday to Sunday - 24 hours Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 66
- Daily Rate
- £6.85
- Weekly Rate
- £28.00
- Monthly Rate
- £108.00
- 3 Monthly Rate
- £312.00
- Annual Rate
- £1,077.00
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Outside station entrance
- Airport
- No
- Ticket Office
- Monday to Friday - 05:30 to 19:15 Saturday - 06:30 to 19:15 Sunday - 08:15 to 16:00
- Height Adjusted ticket office counter
- Customer Service Staff
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: c2c
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday to Friday - 05:30 to 20:30 Saturday - 06:15 to 20:30 Sunday - 06:45 to 16:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
Monday - Friday, 08:00 - 20:00
Saturday - Sunday - Public Holidays: 09:00 - 16:00
Christmas Day and Boxing Day: Closed
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.net
- Location for rail replacement services
Rail replacement buses operate as follows:
- If travelling towards Grays/London, exit station entrance via platform 1, turn right and wait at bus stop A on London Road
- If travelling towards Pitsea/Southend, exit station entrance via platform 2, turn left and wait at bus stop B opposite side of London Road
NOTE: Due to a road closure at Stanford-le-Hope Level Crossing on Sunday 21 August 2016, c2c replacement buses will be unable to stop in the normal position on London Road.
c2c rail replacement buses on this date will instead serve Rookery Corner Bus Stop, 10 minutes walk from the station.
More information can be found here
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 08:00 to 20:00 Weekend - 09:00 to 16:00 All Bank Holidays - 09:00 to 16:00
- Ticket Gates
- Yes
- CCTV
- Yes
- Staff help available opening times
- Monday to Friday - 05:30 to 20:30 Saturday - 06:15 to 20:30 Sunday - 06:45 to 16:00
- Helpline Number
- 03457 44 44 22
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step free access is available to both platforms via the level crossing
- Wheelchairs Available
- No