At a glance
Station Message
The ticket office will have the following changes to planned availability: Saturday 5 September - Closed Sunday 6 September - Closed Monday 7 September 06:30 - 13:30 Tuesday 8 September 06:30 - 14:00 Wednesday 9 September 06:30 - 13:00 Thursday 10 September 06:30 - 13:00 Friday 11 September 06:30 - 13:00 Saturday 12 September 07:30 - 14:00
Please note there is no access to customer toilets or waiting room outside of opening hours. Tickets can be bought from the ticket machine or digitally.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- under footbridge
- Storage Spaces
- 20
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- Station Road Stroud GL5 3AP
- Phone Number
- No
- Web Address
- No
- Note
- Find out more about car parking at this station.
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 150
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff.
- Airport
- Find out more about links from GWR stations to airports.
- Ticket Office
- On Swindon bound platform between footbridge & Ticket Office Monday to Friday - 06:30 to 18:00 Saturday - 07:15 to 14:30 Sunday - Closed
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting point: Ticket office. Monday to Friday - 06:30 to 14:00 Saturday - 07:15 to 14:30 Sunday - Closed
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Location for rail replacement services
- Car park on Platform 2 side.
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Find WiFi Hotspots near this station
- Shops
- Yes
- Toilets
- The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
- Baby Changing facilities
- Yes
- National Key toilets
- The radar key is available from station staff.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- In ticket hall Monday to Friday - 06:30 to 18:00 Saturday - 07:15 to 14:30 Sunday - 09:45 to 17:00
- Seating
- Yes
- Staff help available opening times
- Meeting point: Ticket office. Monday to Friday - 06:30 to 14:00 Saturday - 07:15 to 14:30 Sunday - Closed
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step Free Category B2 - This station has a degree of step free access to each platform via drop off points however step free access between the ticket office and Platform 2 can only be achieved via a stepbridge on the station. You are able to walk to each platform using the public footpaths, however it is a round 450m distance, which includes gradients greater than 1:12.
- Wheelchairs Available
- No