Taffs Well

At a glance

Station Message

The rail replacement bus stops are currently in Cardiff Road (instead of the station car park). Towards Radyr: station side. Towards Trefforest: opposite side.

From Monday 17 April 2023, until further notice, the station car park will be temporarily closed to due to Metro transformation work. Please use the car park located on Moy Road, located approximately 5 minutes walk away.

Ffordd Bleddyn, Taff's Well is currently closed so that part of the work for the South Wales Metro can be carried out. There are temporary diversions on local roads, cycle paths and footpaths. If you're driving, walking or cycling to the station, check how your journey will be affected and plan ahead. Visit tfw.wales/ffordd-bleddyn for further information.

Station details

Bicycle parking
Yes
Storage Sheltered
No
Storage Location
In the car park next to the disabled parking bays.
Storage Spaces
8
Storage CCTV
Yes
PlusBike (Cycle hire)
No
Additional Notes
4 hoops
Car Park
Yes
Free of Charge
Yes
CCTV Coverage
No
Car Park Operator
No
Address
No
Phone Number
Primary telephone number: 03333211202
Web Address
https://www.nationalrail.co.uk/
Note
No
Opening Hours
Monday to Friday - 24 hours Monday to Sunday - 24 hours Monday to Sunday - 24 hours
Number of Spaces
88
Daily Rate
No
Weekly Rate
No
Monthly Rate
No
3 Monthly Rate
No
Annual Rate
No
Taxis
No
Accessible Taxis
No
Impaired Mobility set down and pick up points available
No
Airport
No
Ticket Office
No
Height Adjusted ticket office counter
No
Induction Loop
Yes
Ticket Machines
Yes
Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Collection of Pre-Purchased tickets
Yes
Penalty Fares
Applicable Operators: Transport for Wales
Smart cards issued
No
Smart cards validated
No
Get Oyster cards here
No
Use Oyster pay as you go
No
Top up Oyster cards
No
Staff help available opening times
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Passenger Information Systems available
DepartureScreens ArrivalScreens
Customer Help Points
Yes
Customer Services
Contact our Customer Relations team directly via the Transport for Wales Website.
Location for rail replacement services
The rail replacement bus stop is a local bus stop on Cardiff Road. For Radyr, it's on the same side as the station. For Trefforest, it's on the opposite side.
Left Luggage
No
Lost Luggage
Yes
Ticket Gates
No
CCTV
Yes
ATM Machine
No
Bureau de Change
No
First Class Lounge
No
Internet Kiosk Available
No
Pay Phone
Yes
Accessible Public telephones
No
Post Box
No
Public Wi-Fi
Find WiFi Hotspots around Taffs Well station
Shops
No
Toilets
No
Baby Changing facilities
No
National Key toilets
No
Showers
No
Trolleys
No
Tourist information office
No
Waiting Rooms
No
Seating
No
Staff help available opening times
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Helpline Number
03333 211202
Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Ramp for train Access
Yes
Step Free Access
Normally Category B2 - see Station Message.
Step free access to Platform 1 (to Cardiff) from the car park.
Step free access to Platform 2 (to Pontypridd) via a lane from Cardiff Road.
Access between the platforms is via a footbridge.
Wheelchairs Available
No

At a glance

Station Message

Station details

Getting to and from the station

Ticket Buying and Collection

Staffing and General Services

Facilities

Accessibility and Mobility Access

Departures and arrivals

At a glance

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Station details

Getting to and from the station

Ticket Buying and Collection

Staffing and General Services

Facilities

Accessibility and Mobility Access

Departures and arrivals

Station Message