Monday to Friday – 08:00 to 19:00 Saturday – 09:00 to 17:00 Sunday – 10:00 to 16:30
Bureau de Change
First Class Lounge
Internet Kiosk Available
Cards and coins
Accessible Public telephones
Please request staff assistance. No public phones are accessible.
Connect to "GWR Free Station WiFi"
Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available.
The toilets are located on Platforms 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Baby Changing facilities
within accessible wc's
National Key toilets
The radar key is available from station staff.
Tourist information office
Situated on the platforms.
Monday to Friday – 24 hours Saturday – 06:10 to 20:00 Sunday – 08:00 to 20:00
Accessibility and Mobility Access
Staff help available opening times
Meeting point: Gateline.
Monday to Sunday – 24 hours Monday to Friday – 24 hours Saturday – 05:30 to 23:30 Sunday – 08:00 to 01:30
08001 971 329 or 18001 0800 197 1329 (Textphone)
Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Ramp for train Access
Step Free Access
Step Free Category A Station - This station has step free access to all platforms via subway and the lifts