Tir-Phil station

Station details

• Getting to and from the station

  Bicycle parking

  Yes

  Storage Sheltered

  No

  Storage Location

  4 Shefffield stands providing for 8 bicycle spaces are located on the southbound (Caerphilly/Cardiff direction) platform. 2 Sheffield stands providing for 4 bicycle spaces are located on the northbound (Rhymney direction) platform

  Storage Spaces

  12

  Storage CCTV

  Yes

  PlusBike (Cycle hire)

  No

  Car Park

  Yes

  Free of Charge

  Yes

  CCTV Coverage

  No

  Car Park Operator

  Caerphilly County Borough Council

  Address

  1 Station Row Tir-Phil NP24 6HE

  Phone Number

  No

  Web Address

  https://www.caerphilly.gov.uk/services/transport-and-parking/council-car-parks

  Note

  No

  Opening Hours

  Monday to Sunday - 24 hours All Bank Holidays - 24 hours

  Number of Spaces

  9

  Taxis

  No

  Accessible Taxis

  No

  Impaired Mobility set down and pick up points available

  No

  Airport

  No

• Ticket Buying and Collection

  Ticket Office

  No

  Height Adjusted ticket office counter

  No

  Induction Loop

  Yes

  Ticket Machines

  No

  Accessible Ticket Machines

  No

  Collection of Pre-Purchased tickets

  No

  Penalty Fares

  Applicable Operators: Transport for Wales

  Smart cards issued

  No

  Smart cards validated

  Yes

  Get Oyster cards here

  No

  Use Oyster pay as you go

  No

  Top up Oyster cards

  No

• Staffing and General Services

  Staff help available opening times

  There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

  Passenger Information Systems available

  DepartureScreens ArrivalScreens Announcements

  Customer Help Points

  Yes

  Customer Services

  Contact our Customer Relations team directly via the Transport for Wales Website.

  Location for rail replacement services

  The rail replacement bus stop is at the station entrance.

  Left Luggage

  No

  Lost Luggage

  Yes

  Ticket Gates

  No

  CCTV

  Yes

• Facilities

  ATM Machine

  No

  Bureau de Change

  No

  First Class Lounge

  No

  Internet Kiosk Available

  No

  Pay Phone

  Yes

  Accessible Public telephones

  No

  Post Box

  No

  Public Wi-Fi

  Find WiFi Hotspots around Tir-Phil station

  Shops

  No

  Toilets

  No

  Baby Changing facilities

  No

  National Key toilets

  No

  Showers

  No

  Trolleys

  No

  Tourist information office

  No

  Waiting Rooms

  No

  Seating

  Yes

• Accessibility and Mobility Access

  Staff help available opening times

  There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

  Helpline Number

  03333 211202

  Helplines Opening times

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

  Ramp for train Access

  Yes

  Step Free Access

  Category B3.

  Step free access to Platform 1 (to Rhymney) via a ramp with handrails.

  Step free access to Platform 2 (to Cardiff) from the station entrance which is located on a steep hill and busy road. Access between the platforms is via the roadbridge and a steep hill.

  Wheelchairs Available

  No