At a glance
Station Message
Lift on platforms 2/3 east side out of use
The lift on platform 2/3 on the east side is out of use at the moment, sorry for any inconvenience this may cause.
All other lifts are currently working. Please seek a member of staff if you require assistance.
Station details
- Bicycle parking
- No
- Storage Sheltered
- No
- Storage Location
- No cycle parking
- Storage Spaces
- 0
- Storage CCTV
- No
- PlusBike (Cycle hire)
- No
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- front of station
- Accessible Taxis
- Details of nearest taxis are shown on station information poster
- Impaired Mobility set down and pick up points available
- No
- Airport
- Train services direct to Stansted Airport on Stansted Express
- Ticket Office
- Monday to Friday - 06:10 to 19:10 Saturday - 08:10 to 19:10 Sunday - 08:10 to 19:10
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Greater Anglia
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Assistance is provided by station staff. Booking is recommended but assistance is available on a turn up and go basis. The station is staffed 24hrs.
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Location for rail replacement services
- Not served by rail replacement transport. Passengers to use Seven Sisters Station as an alternative; LUL Ticket Acceptance may be available.
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 24 hours All Bank Holidays - 24 hours
- Ticket Gates
- Tottenham Hale station has Secure Station Acreditation
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- The toilets and accessible toilets are located on Platform 4
- Baby Changing facilities
- Female toilets,Male toilets
- National Key toilets
- All toilets are located on platform 4 and open between 06:00 and 23:59
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- On platform 4 Monday to Sunday - 04:30 to 00:00
- Seating
- Yes
- Staff help available opening times
- Assistance is provided by station staff. Booking is recommended but assistance is available on a turn up and go basis. The station is staffed 24hrs.
- Helpline Number
- 0800 028 28 78
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Step free access to all platforms
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Ticket Office or the Platform Supervisor's office on Platform 4 when the Ticket Office is closed
- Wheelchairs Available
- Yes
Data unavailable