Monday to Friday – 08:00 to 19:00 Saturday – 09:00 to 17:00 Sunday – 10:00 to 16:30
Bureau de Change
First Class Lounge
Internet Kiosk Available
Cards and coins
Accessible Public telephones
Connect to "GWR Free Station WiFi"
Baby Changing facilities
National Key toilets
Tourist information office
Within the ticket office.
Accessibility and Mobility Access
Staff help available opening times
Meeting point: Ticket office
Monday to Friday – 06:40 to 18:30 Saturday – 06:40 to 14:50 Sunday – 09:20 to 17:40
08001 971 329 or 18001 0800 197 1329 (Textphone)
Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Ramp for train Access
Step Free Access
Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Westbury bound platform can only be accessed on the station via a step bridge. Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.