At a glance
Station Message
The ticket office will have the following changes to planned availability:
Sunday 19 July - closed
Saturday 25 July - closed
Tickets can be bought from the ticket machine or digitally.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- At the front of the station, platform 1 and 2
- Storage Spaces
- 52
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- Station Approach Weston-super-Mare BS23 1XY
- Phone Number
- No
- Web Address
- No
- Note
- Find out more about car parking at this station.
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 120
- Taxis
- Taxi rank is available at the station.
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No specific area.Assisted Travel meeting point - customer assistance office platform 2. Please notify a member of staff.
- Airport
- Find out more about links from GWR stations to airports.
- Ticket Office
- In ticket hall Monday to Friday - 06:10 to 17:45 Saturday - 06:10 to 17:45 Sunday - 10:20 to 18:20
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting point: Ticket office. Monday - 05:30 to 00:15 Tuesday - 05:30 to 00:15 Wednesday - 05:30 to 00:15 Thursday - 05:30 to 00:15 Friday - 05:30 to 00:15 Saturday - 05:30 to 00:15 Sunday - 07:00 to 00:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
For a 360 tour of the station please click HERE or for a guided video tour click HERE.
- Location for rail replacement services
- Front of the station.
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Public Wi-Fi
- No
- Shops
- Cafe
- Toilets
- The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
- Baby Changing facilities
- Female toilets
- National Key toilets
- The radar key is available from station staff.
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- Yes
- Seating
- Yes
- Staff help available opening times
- Meeting point: Ticket office. Monday - 05:30 to 00:15 Tuesday - 05:30 to 00:15 Wednesday - 05:30 to 00:15 Thursday - 05:30 to 00:15 Friday - 05:30 to 00:15 Saturday - 05:30 to 00:15 Sunday - 07:00 to 00:00
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Taunton bound platform can only be accessed on the station via a step bridge.
- Wheelchairs Available
- Yes