At a glance
Station Message
All toilets on platform 1 are out of order at Winchester station.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Platform 1 car park, platform 2
- Storage Spaces
- 286
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- A New cycle hub includes 24 hour access, full CCTV coverage and maintenance tools.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- 464
- Daily Rate
- £10.90
- Weekly Rate
- £43.40
- Monthly Rate
- £151.90
- 3 Monthly Rate
- £455.70
- Annual Rate
- £1,519.00
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- Platform 2. Monday to Friday - 06:00 to 20:30 Saturday - 06:00 to 19:30 Sunday - 07:00 to 20:30
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: South Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Staff help available until 23:00 daily Monday to Friday - 05:45 to 23:00 Saturday - 05:45 to 23:00 Sunday - 06:30 to 23:00
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Help points are available on all platforms
- Customer Services
- Please contact our Customer Service Centre on 0345 6000 650
- Location for rail replacement services
- Station Hill Bus Stop
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 07:30 to 19:00 Weekend - Closed All Bank Holidays - Closed
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Public Wi-Fi
- Find WiFi Hotspots around Winchester station
- Shops
- Cafe Destino in the booking hall on Platform 2.
- Toilets
- Toilets are closed at 2030. The toilets are located on both platforms. The National key toilets are located on Platforms 2; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
- Baby Changing facilities
- On platform 2.
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- A heated waiting room is located on Platform 2. The seating complies with the Code of Practice. Monday to Sunday - 06:00 to 21:00
- Seating
- Yes
- Staff help available opening times
- Staff help available until 23:00 daily Monday to Friday - 05:45 to 23:00 Saturday - 05:45 to 23:00 Sunday - 06:30 to 23:00
- Helpline Number
- 0800 5282100
- Helplines Opening times
- Assistance from station staff is available to customers boarding and alighting trains, and moving through this station during staffed hours. Please make yourself known to staff at the Ticket Gateline. Outside of staffed hours, the guard will provide boarding and alighting assistance. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. During staffed hours, make yourself know to the station staff, or outside of these hours, make yourself known to the guard who will step-down onto the platform, or you can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
- Ramp for train Access
- Yes
- Step Free Access
Step-free category B1 Station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. This station has step-free access to all platforms.
Access to Platform 1 (for trains towards London and Reading) is via ramp (1:18, 25m) from car park, drop-off etc.
Access to Platform 2 (for trains towards Southampton and Portsmouth) is step-free from forecourt (NB forecourt slopes away at 1:10). Platform 2 night gate has short 1:8 ramp.
Access between platforms is via footbridge with lifts (available 24 hours), through subway (stepped) or via the street (745m, some narrow pavements and steep gradients).
- Wheelchairs Available
- Yes