Wymondham station

Wymondham station
Station Approach
Wymondham
Norfolk
NR18 0JZ

At a glance

Departures and arrivals

Station details

Bicycle parking
Yes
Storage Sheltered
Yes
Storage Location
There are two sets of five cycle stands, all of which are covered, located in the station car park.
Storage Spaces
20
Storage CCTV
No
PlusBike (Cycle hire)
No
Car Park
Yes
Free of Charge
No
CCTV Coverage
No
Car Park Operator
National Car Parks Ltd
Address
No
Phone Number
Primary telephone number: 0345 050 7080
Web Address
https://www.nationalrail.co.uk/
Note
0345 050 7080
customer.service@ncp.co.uk
Opening Hours
Monday to Sunday - 24 hours All Bank Holidays - 24 hours
Number of Spaces
17
Daily Rate
£3.00
Taxis
No
Accessible Taxis
Details of nearest taxis are shown on station information poster
Impaired Mobility set down and pick up points available
No
Airport
No
Ticket Office
No
Height Adjusted ticket office counter
No
Induction Loop
Yes
Ticket Machines
Yes
Accessible Ticket Machines
Yes
Collection of Pre-Purchased tickets
Yes
Penalty Fares
Applicable Operators: Greater Anglia
Smart cards issued
No
Smart cards validated
No
Get Oyster cards here
No
Use Oyster pay as you go
No
Top up Oyster cards
No
Staff help available opening times
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Passenger Information Systems available
DepartureScreens Announcements
Customer Help Points
Help points can be found at the following location(s):
Platform 1 (for trains towards Norwich) - Fixed to the platform-facing wall of the former station building closest to the footbridge, under the blue 'Information' sign
Platform 2 (for trains towards Ely, Cambridge, and Peterborough) - Fixed to the platform-facing wall of the former station building, under the blue 'Information' sign
Customer Services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Location for rail replacement services
Rail replacement bus services pick up and drop off at the junction of Station Rd and Cemetery Lane.
Left Luggage
No
Lost Luggage
Yes
Ticket Gates
No
CCTV
Yes
ATM Machine
No
Bureau de Change
No
First Class Lounge
No
Internet Kiosk Available
No
Pay Phone
Yes
Accessible Public telephones
No
Post Box
No
Public Wi-Fi
Find WiFi Hotspots around Wymondham station
Shops
No
Toilets
No
Baby Changing facilities
No
National Key toilets
No
Showers
No
Trolleys
No
Tourist information office
No
Waiting Rooms
No
Seating
Yes
Staff help available opening times
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Helpline Number
0800 028 28 78
Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Ramp for train Access
Yes
Step Free Access
This station has step free access to Platform 1 (for trains towards Norwich) only. Platform 2 (for trains arriving from Norwich, or towards Ely, Cambridge, and Peterborough) can only be accessed via a stepped footbridge which leads to and from Platform 1 and the entrance to the station, or to and from Stanleys Lane.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
Wheelchairs Available
No