Ystrad Mynach station

Station details

• Getting to and from the station

  Bicycle parking

  Yes

  Storage Sheltered

  Yes

  Storage Location

  5 Sheffield stands providing a total of 10 cycle parking spaces are provided under a shelter adjacent to the northbound (Bargoed/Rhymney direction) platform. 13 Sheffield stands providing a total of 26 cycle parking spaces are provided on the southbound (Caerphilly/Cardifff) platform. Five of these stands are located under a shelter adjacent to the lift.

  Storage Spaces

  36

  Storage CCTV

  Yes

  PlusBike (Cycle hire)

  No

  Car Park

  Yes

  Free of Charge

  Yes

  CCTV Coverage

  No

  Car Park Operator

  No

  Address

  No

  Phone Number

  Primary telephone number: 03333211202

  Web Address

  https://www.nationalrail.co.uk/

  Note

  No

  Opening Hours

  Monday to Sunday - 24 hours All Bank Holidays - 24 hours

  Number of Spaces

  34

  Taxis

  No

  Accessible Taxis

  No

  Impaired Mobility set down and pick up points available

  No

  Airport

  No

• Ticket Buying and Collection

  Ticket Office

  Monday to Friday - 06:30 to 13:00 Saturday - 08:00 to 14:30 Sunday - Closed

  Height Adjusted ticket office counter

  Yes

  Induction Loop

  Yes

  Ticket Machines

  Yes

  Accessible Ticket Machines

  The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

  Collection of Pre-Purchased tickets

  Yes

  Penalty Fares

  Applicable Operators: Transport for Wales

  Smart cards issued

  No

  Smart cards validated

  Yes

  Get Oyster cards here

  No

  Use Oyster pay as you go

  No

  Top up Oyster cards

  No

• Staffing and General Services

  Staff help available opening times

  If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

  Passenger Information Systems available

  DepartureScreens ArrivalScreens Announcements

  Customer Help Points

  Yes

  Customer Services

  Contact our Customer Relations team directly via the Transport for Wales Website.

  Location for rail replacement services

  The rail replacement bus stop is the Blackwood Link local bus stop in the station car park.

  Left Luggage

  No

  Lost Luggage

  Yes

  Ticket Gates

  No

  CCTV

  Yes

• Facilities

  ATM Machine

  No

  Bureau de Change

  No

  First Class Lounge

  No

  Internet Kiosk Available

  No

  Pay Phone

  Yes

  Accessible Public telephones

  No

  Post Box

  No

  Public Wi-Fi

  Find WiFi Hotspots around Ystrad Mynach station

  Shops

  No

  Toilets

  No

  Baby Changing facilities

  No

  National Key toilets

  Accessible toilets are located in the ticket office.

  Showers

  No

  Trolleys

  No

  Tourist information office

  No

  Waiting Rooms

  Yes

  Seating

  Yes

• Accessibility and Mobility Access

  Staff help available opening times

  If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

  Helpline Number

  03333 211202

  Helplines Opening times

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

  Ramp for train Access

  Yes

  Step Free Access

  Category A.

  Step free access to Platform 1 (to Cardiff) via a footbridge with lifts.

  Step free access to Platform 2 (to Rhymney) from the car park.

  Wheelchairs Available

  No