At a glance
Station Message
The ticket office will have the following changes to planned availability:
Monday 16 November - 0630-1345
Please note there is no access to customer toilets or waiting room outside of opening hours. Tickets can be bought from the ticket machine or digitally.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- At rear and side of station
- Storage Spaces
- 103
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Bike in Bathbikeinbath.comlocated at front of station
- Additional Notes
- There are lifts available for cyclists and cycles are not to be carried up and down the stairs. Cycles can be carried on our trains free of charge.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- Dorchester Street Bath Spa BA1 1SU
- Phone Number
- No
- Web Address
- No
- Note
- Find out more about car parking at this station.
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 78
- Taxis
- Taxi Rank: Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff.
- Accessible Taxis
- Accessible taxis are available
- Impaired Mobility set down and pick up points available
- Set- Down / Pick up Points are available at the station entrance and at the rear of the station. Assisted Travel Meeting Point - Gateline at the main entrance concourse. Please notify a member of staff.
- Airport
- Find out more about links from GWR stations to airports.
- Ticket Office
- In ticket hall Monday to Friday - 06:00 to 20:00 Saturday - 06:00 to 20:00 Sunday - 07:45 to 20:00
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Accessible ticket machines are located at the station entrance by the ticket office.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting point: Ticket Office. Monday to Friday - 05:00 to 01:10 Saturday - 05:30 to 01:10 Sunday - 07:00 to 01:10
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Location for rail replacement services
- Dorchester Street - Bus Stop BH (Brunel Place), or as directed by signs.
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- In ticket hall
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Public telephones are accessible. An accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need help
- Post Box
- On platforms 1 and 2
- Public Wi-Fi
- Connect to "GWR Free Station WiFi"
- Shops
- Flower shop in subway, Coffee shops
- Toilets
- The toilets are located on Platforms 1 and 2.
- Baby Changing facilities
- Within accessible wc's
- National Key toilets
- The radar key is available from station staff.
- Showers
- No
- Trolleys
- No
- Tourist information office
- Platform 1
- Waiting Rooms
- Platforms 1 and 2 Monday to Friday - 05:30 to 20:30 Saturday - 06:00 to 20:30 Sunday - 07:45 to 20:30
- Seating
- Yes
- Staff help available opening times
- Meeting point: Ticket Office. Monday to Friday - 05:00 to 01:10 Saturday - 05:30 to 01:10 Sunday - 07:00 to 01:10
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step free Category A station - step free access available to both platforms via lifts from the main station entrance.
- Wheelchairs Available
- Yes