At a glance
Station Message
Plymouth ticket office reduced opening hours
The ticket office will have the following changes to planned opening hours:
Friday 26th April - 0625 to 1800
Saturday 27th April - 0625 to1800
Tickets can be bought from the ticket machine or digitally.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Platforms 3 and 4
- Storage Spaces
- 34
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Plymouth Bike Hireplymouthbikehire.co.uk07577 279 928pre-booking required
- Additional Notes
- Cycles can be carried on our trains free of charge.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- APCOA Parking (UK) Limited
- Address
- North Road Plymouth PL4 6AB
- Phone Number
- Primary telephone number: 0345 165 2030
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 267
- Daily Rate
- £10.90
- Weekly Rate
- £54.50
- Monthly Rate
- £180.00
- 3 Monthly Rate
- £495.00
- Annual Rate
- £1,440.00
- Taxis
- Taxi Rank: Taxi rank is available at the station entrance, if you require an accessible taxi please approach a member of staff.
- Accessible Taxis
- Accessible taxis are available. Please request staff assistance.
- Impaired Mobility set down and pick up points available
- Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff.
- Airport
- No
- Ticket Office
- In ticket hall Monday to Friday - 06:25 to 20:00 Saturday - 06:25 to 19:00 Sunday - 08:00 to 19:00
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Accessible ticket machines are located at the station entrance by the ticket office.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting point: Gateline. Monday - 04:30 to 01:00 Tuesday - 04:30 to 01:00 Wednesday - 04:30 to 01:00 Thursday - 04:30 to 01:00 Friday - 04:30 to 01:00 Saturday - 04:30 to 01:00 Sunday - 08:00 to 00:00 Monday to Friday - 04:30 to 01:00 Saturday - 04:30 to 01:00
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Location for rail replacement services
- Front of the station
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Adjacent station entrance
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Station pay phones are not accessible
- Post Box
- Adjacent taxi rank
- Public Wi-Fi
- Connect to "GWR Free Station WiFi"
- Shops
- WHSmith and Spar Supermarket, Coffee shops and vending machines
- Toilets
- The toilets are located on Platform 4, Platform 7 and adjacent ticket counters.
- Baby Changing facilities
- Within accessible wc's
- National Key toilets
- The radar key is available from station staff.
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- Entrance area, Platforms 4, 5/6 and 7/8 Monday to Friday - 06:25 to 20:00 Saturday - 05:20 to 19:00 Sunday - 08:00 to 20:30
- Seating
- Yes
- Staff help available opening times
- Meeting point: Gateline. Monday - 04:30 to 01:00 Tuesday - 04:30 to 01:00 Wednesday - 04:30 to 01:00 Thursday - 04:30 to 01:00 Friday - 04:30 to 01:00 Saturday - 04:30 to 01:00 Sunday - 08:00 to 00:00 Monday to Friday - 04:30 to 01:00 Saturday - 04:30 to 01:00
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step Free Category A Station - This station has step free access to all platforms via lifts and the station subway. For a video tour of the station please visit: https://www.youtube.com/watch?v=xKz2G6l4hB8
- Wheelchairs Available
- Yes
Data unavailable