Cycle Parking: Cycle parking on platforms 3 and 4 has been moved to allow for renovations and for
station security. The new cycle parking facility is The Friary at Temple Quay, just to the right of the ramped exit from the long stay car park.
The taxi rank is available on the station forecourt. If you
require an accessible taxi please approach a member of staff for assistance.
To reach the station forecourt; exit through the ticket
barriers, turn left and exit through the main doors.You can find more information about local taxi services here.
Accessible taxis are available
Impaired Mobility set down and pick up points available
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point located at the customer information office - Platform 3. Please notify a member of staff.
A dedicated Airport Flyer bus service connects Bristol
Temple Meads and Bristol Airport, with the journey taking approximately 25
minutes. Buses operate 24 hours a day and at peak times, leaves up to every 8
The Airport Flyer can be found on the station forecourt. To
reach the station forecourt; exit through the ticket barriers, turn left and
exit through the main doors.
For more information, including timetables and ticket
prices, please click here.
Ticket Buying and Collection
Situated by the ticket office.
Monday to Friday – 05:30 to 21:30 Saturday – 05:30 to 21:30 Sunday – 06:45 to 21:30
Height Adjusted ticket office counter
Please request staff assistance.
Accessible Ticket Machines
Accessible ticket machines are located at the station entrance by the ticket office.
Collection of Pre-Purchased tickets
Applicable Operators: Great Western Railway
Smart cards issued
Smart cards validated
Get Oyster cards here
Use Oyster pay as you go
Top up Oyster cards
Staffing and General Services
Staff help available opening times
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.