Monday to Friday – 05:40 to 19:55 Saturday – 05:40 to 19:55 Sunday – 07:10 to 20:40
Height Adjusted ticket office counter
Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
The toilets are located on both platforms. The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: email@example.com.
Monday to Friday – 05:00 to 22:30 Saturday – 05:00 to 22:30 Sunday – 06:30 to 22:30
Helplines Opening times
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station, until 22:00 daily. Please make yourself known to staff in the Ticket Office or on the platforms. After 23:15 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Ramp for train Access
Step Free Access
Step-free category B Station - There is level access to main entrance and Platform 2 (for trains towards Portsmouth and Southampton).
Entrance to Platform 1 (for trains towards Brighton and London) is via a 12m long ramp, gradient = 1:10.
Access between platforms is via a footbridge with lifts, available when station is staffed (until 22:00).
There is a an alternative step-free route between up-side and down-side entrances via a local authority footbridge with long ramps at gentle (1:11-1:12) gradient on each side. Total round trip distance via ramps is 260m.