At a glance
Station Message
The waiting rooms and Ticket Office will have the following changes to planned opening hours:
Sunday 18th January - Closed
Tickets can be bought from the ticket machine or digitally
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Both platforms
- Storage Spaces
- 12
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Noi
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- Station Approach off Exeter Road TQ14 8PG
- Phone Number
- No
- Web Address
- No
- Note
- Find out more about car parking at this station.
- Opening Hours
- No
- Number of Spaces
- 80
- Taxis
- Yes
- Accessible Taxis
- Accessible taxis are available. Please speak to a member of staff.
- Impaired Mobility set down and pick up points available
- Set- Down / Pick up Points are available at the station entrance
- Airport
- Find out more about links from GWR stations to airports.
- Ticket Office
- Monday to Friday - 07:10 to 19:00 Saturday - 07:00 to 14:00 Sunday - Closed
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting point: Ticket office. Monday to Friday - 07:00 to 19:00 Saturday - 07:00 to 17:15 Sunday - Closed
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Location for rail replacement services
- Front of the station.
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Public telephones are not available
- Post Box
- No
- Public Wi-Fi
- Find WiFi Hotspots near this station
- Shops
- Coffee shop
- Toilets
- All toilets are locked from 1630 Monday to Friday, after that time ask a member of the station team for the key to access them.
- Baby Changing facilities
- No
- National Key toilets
- The radar key is available from station staff.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Platform 1 ticket hall and platform 2. Monday - 08:30 to 16:00 Tuesday - 08:30 to 16:00 Wednesday - 08:30 to 16:00 Thursday - 08:30 to 16:00 Friday - 08:30 to 16:00 Saturday - 08:30 to 16:00 Sunday - Closed
- Seating
- Yes
- Staff help available opening times
- Meeting point: Ticket office. Monday to Friday - 07:00 to 19:00 Saturday - 07:00 to 17:15 Sunday - Closed
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step Free Category B2 station - This station has step free access to both platforms however this is only via local roads in respect of Exeter bound platform. On the station this platform can only be accessed via a footbridge.
- Wheelchairs Available
- Yes