At a glance
Station Message
The lift are out of order between platforms 4 and 5 and the concourse at West Ealing.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Cycle storage is located to the right of the stations entrance.
- Storage Spaces
- 36
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- Elizabeth Line service to Heathrow Airport.
- Ticket Office
- Station Entrance Monday to Friday - 05:35 to 20:50 Saturday - 05:35 to 20:50 Sunday - Closed
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Accessible ticket machines are located within the stations ticket hall.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- Yes
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Staff are available to assist from the first to last train.
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
- Customer Services
- Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)
- Location for rail replacement services
- No other rail replacement bus services operate from this station.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- West Ealing has a Secure Station accreditation
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- Toilet facilities are located on the paid side of the ticket barrier.
- Baby Changing facilities
- No
- National Key toilets
- An accessible toilet is located in the ticket hall area.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Covered seats are available on platforms 3, 4 & 5
- Waiting Shelters also located on Platform 3
- Staff help available opening times
- Staff are available to assist from the first to last train.
- Helpline Number
- 0343 222 1234
- Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail .
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
- Ramp for train Access
- Yes
- Step Free Access
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3,4&5.
- Wheelchairs available from first to last train.
- Wheelchairs Available
- Yes