At the entrance to platform 2 and in the booking hall
Monday to Friday – 05:45 to 20:35 Saturday – 06:10 to 20:25 Sunday – 08:00 to 18:30
Height Adjusted ticket office counter
Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Collection of Pre-Purchased tickets
Applicable Operators: Great Western Railway, South Western Railway
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Baby Changing facilities
National Key toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Monday to Friday – 06:00 to 23:30 Saturday – 06:00 to 23:30 Sunday – 08:00 to 20:00
Helplines Opening times
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station, until 23:30 daily. Please make yourself known to staff in the Ticket Office or on the platforms. After 23:30 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 4 hours before your journey when travelling on South Western Railway (by 10pm the night before travel with other Train Operators). Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Ramp for train Access
Step Free Access
Step-free category A Station - This station has step-free access to all platforms