Getting your smartcard

It’s easy to get your free touch smartcard. All you need to do is simply:

  • register for a GWR.com account or login if you already have one
  • go to ‘Manage smartcards’ within your account and choose ‘Apply for a smartcard’ from the drop-down menu
  • fill out the form and upload a passport-style photo, no more than 5MB
  • if you want to pre-load a season train ticket select the 'ITSO' delivery option
  • submit your order

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Important to know

Touch smartcard terms and conditions.

You should usually receive your free smartcard within five working days.