If you are not able to travel on one of our replacement bus services, an accessible taxi can be arranged for you free of charge. You can do this by:
booking in advance using our Passenger Assist form
speaking to a member of staff at the station
using the Help Point available at all our stations
Frequently asked questions
Where is the work taking place?
Network Rail will be working in the Ernesettle area, between St Budeaux Victoria Road and Bere Ferrers. They will also be working in other areas along the line whilst this work is taking place.
What work is being done?
Infrastructure renewals and repairs. This involves bridges, viaducts and other structures the line uses to run on.
Why is the work taking place during the week?
Due to the amount of upgrade work taking place elsewhere on our network at weekends, the best time for Network Rail to complete the work is during the week.
What route will the replacement buses use?
Replacement buses will stop at stations in a different order to trains.
Buses from Plymouth to Gunnislake and Calstock will use the A388 and A390.
Buses to Bere Alston and Bere Ferrers will use the A386.
How long do the buses take?
Gunnislake – 50 minutes
Calstock – 57 minutes
Bere Alston – 50 minutes
Bere Ferrers – 65 minutes
Where can I find timetable information?
Updated timetable information will be available from around mid-October. You can find train/bus times when planning a journey at on our Train Times page. You can also produce your own printable timetable by visiting nationalrail.co.uk.
I’m planning a long-distance trip. When can I book Advance tickets or seat reservations?
We are expecting Advance tickets to be available to buy from around mid-October.
Are there any luggage restrictions on replacement buses?
Unfortunately, we cannot accept any of the following:
large items of luggage
bikes (excluding folding bikes)
dogs (excluding assistance dogs)
Pushchairs are permitted but must be folded up and stored as luggage.