Updated December 2020

In December 2019, we launched a new timetable, featuring a range of benefits for our customers in the South West. More trains with additional capacity are now running between London Paddington and the South West, improving connections as well as providing a faster average journey time than before.

We introduced more trains with more capacity on local services between Plymouth and Penzance, helping you to enjoy your journey in a more comfortable environment.

To help provide a more reliable infrastructure to run our new timetable, Network Rail will be carrying out track renewals at Penzance, St Erth and Redruth this December.

Download our West Cornwall e-leaflet to print and keep – CLICK HERE

Map of West Cornwall bus replacement route

What you need to know:

On Saturday 5 and Sunday 6 December:

  • buses will replace trains between St Erth and Penzance
  • an amended, hourly train service will continue to run between St Erth and Plymouth
  • replacement buses will depart at different times to normal trains in order to connect to/from trains at St Erth

From Monday 7 to Thursday 10 December:

  • buses will replace trains between Truro and Penzance, including the St Ives Bay Line
  • an amended, hourly train service will continue to run between Truro and Plymouth with only minor alterations further into Devon
  • replacement buses will depart at different times to normal trains, journey times will also increase

Maritime Line (Truro to Falmouth Docks):

  • trains will run up to 10 minutes earlier than normal, particularly on weekdays
  • you may need to travel earlier in order to maintain a connection at Truro

Friday 11 December

The railway in Cornwall will be fully open from this date, however, there may be minor alterations to early morning services from Penzance towards Plymouth. Check carefully before travelling.

Our travel advice

While we work to get back to normal, we may sometimes have to change our timetables.

Please check your journey before you travel.

If we do change things after you buy a ticket, you can use any reasonable alternative service or claim a full refund. In addition to this:
  • allow plenty of time – journeys involving a replacement bus will take longer than normal
  • wear a face covering – You are required to wear a face covering in order to travel by public transport. This includes replacement buses
  • adhere to social distancing guidelines – We’ll have markers and signs around our stations but please also be mindful of this when boarding/leaving trains and replacement buses

How your journey will be affected

London Paddington to Penzance

Approximately one train every two hours, terminating at St Erth (5/6 December) or Truro (7-10 December).

Services between London Paddington, Exeter St Davids, Paignton and Plymouth will run normally.

Local services from Plymouth to Penzance

One train every two hours, terminating at St Erth (5/6 December) or Truro (7-10 December).

Truro to Falmouth Docks

Trains will run up to 15 minutes later than normal.

CrossCountry services

CrossCountry will run a reduced service in Cornwall.

Night Riviera Sleeper

London Paddington to the West of England

On the night of Friday 4/Saturday 5 December, the sleeper will terminate at St Erth. There’s no step-free access at this station, so if you can’t use the stairs please leave the train at Truro where our colleagues will provide an accessible taxi. Customers for Penzance should change at Truro for a connecting replacement bus.

No sleeper services will run between Sunday 6 and Thursday 10 December.

Sleeper services will resume on the night of Friday 11/Saturday 12 December.

West of England to London Paddington

No sleeper services will run between Sunday 6 and Thursday 10 December.

Sleeper services will resume on the night of Friday 11/Saturday 12 December.

Replacement coaches and buses

Our replacement services will provide a great alternative during the upgrades. Arrival and departure times will usually be timed to connect with train services, ensuring journey times are kept to a minimum.

St Erth to Penzance

(Saturday 5 and Sunday 6 December only)
 One journey an hour.

Truro to Penzance

(Monday 7 to Thursday 10 December)

One journey an hour calling at St Erth only.

One journey an hour calling at Redruth, Camborne, Hayle, St Erth and Penzance.

St Erth to St Ives

(Monday 7 to Thursday 10 December)

One journey an hour calling at Carbis Bay only. Selected services will also call at Lelant. One service a day will also stop at Lelant Saltings.

Where to catch our replacement services

Buses at Truro, Redruth, Camborne, St Erth, and Penzance will depart from the front of the station. The table below shows the bus stop location for all other stations:

Station
Replacement bus stop location
Hayle

To Penzance - Bus stop on Penpol Terrace near Lloyds Bank.

To Truro – Bus stop on Penpol Terrace near the McColls store.

Lelant Saltings (limited service) Woodlands bus stops on the main road (A3074).
Lelant Bus stops on the main road (A3074) in the village centre, outside the village hall.
Carbis Bay Outside the entrance to the station car park.
St Ives Malakoff bus stop, The Terrace.

Car parking

There will be reduced parking at Camborne where the north (ticket office) side car park will be closed. The main car park on the south side will remain open.

Help with your journey

If you are not able to travel on our replacement services, an accessible taxi can be arranged for you. You can do this by:
  • booking in advance at GWR.com/PassengerAssist
  • speaking to a member of staff at the station on the day of travel*
  • use the Help Point available at all of our stations on the day of travel*

*please allow additional time as an accessible taxi may not be available immediately. Booking in advance is the best way to ensure a smooth journey.

Upgrading the St Ives Bay Line in January

Network Rail will be relaying track along the branch line between St Erth and St Ives in early 2021. Buses will replace trains from Monday 4 January to Sunday 7 February.

  • Where is the work taking place?
  • What work is being done?
  • Which services are affected?
  • I’m travelling between London and Cornwall. Will I need to use a bus?
  • What trains will run between Plymouth and St Erth/Truro?
  • Are trains between Truro and Falmouth affected?
  • Why are there fewer trains running on the mainline?
  • Will the Sleeper Lounges still be open at Truro and Penzance?
  • Where can I find timetable information?
  • When can I book Advance tickets or make a seat reservation?
  • Are there any luggage restrictions on replacement buses?