Refunds
Your ticket is refundable (with no admin fee) if the service you planned to travel on is delayed or cancelled, and you choose not to travel. If you choose to travel on a different day, not covered by your original ticket, there is no admin fee to get a refund and rebook your ticket. If you choose to cancel your journey entirely, for a reason other than delay or cancellation, you can get a refund up until 23:59 the day before it becomes valid, but you may be charged an admin fee of no more than £5.
To cancel your ticket and get a refund, you should return the ticket to the retailer you bought it from. Tickets purchased from self-service vending machines at unstaffed stations should provide information on how to refund a ticket.
Changes
If you need to change the date of your Anytime ticket, you can do this up until 23:59 the day before it becomes valid for travel. You can still change your reservation, class and/or route once your ticket has become valid for travel.
Conditions
Anytime tickets can be used at any time but may require you to travel via a specific route or on a specific train company and this will be clearly stated on the ticket.
If the route shown on the ticket has a + or † symbol then the ticket includes the cost of travelling between certain London Stations (e.g. between Liverpool Street and Paddington) by either London Underground, Docklands Light Railway (DLR) or Thameslink services as appropriate to the route of the journey being made. Tickets will only be accepted by London Underground and DLR up to the last day of validity of the ticket and until 04:29 the following day. Other than to change trains, a break of journey at intermediate London Underground or DLR stations is not permitted.
All tickets and travel are subject to the National Rail Conditions of Carriage.
Availability
Tickets can be bought in advance or immediately before travel.
Break of journey
Outward
Break of journey is allowed on all Anytime Day tickets.
Return
Break of journey is allowed on all Anytime Day tickets.
Train operator
Greater Anglia, Arriva Trains Wales, c2c, Chiltern Railways, Cross Country, East Midland Trains, First Great Western, TransPennine Express, Gatwick Express, Grand Central Railway, Great Northern, Heathrow Connect, Heathrow Express, Hull Trains, Island Line, London Midland, London Overground, London Underground, Merseyrail, Northern Rail, ScotRail, South West Trains, Southeastern, Southern Railways, Stansted Express, Elizabeth Line, Thameslink, Virgin Trains, Virgin Trains East Coast
Booking deadline
None