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Anytime terms and conditions


Your ticket is refundable. If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date.

You may be required to pay an administration fee (up to a maximum of £10 per ticket). The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.


If you wish to change your time of travel you can pay the difference between the cost of the ticket held and the cost of the ticket that is most appropriate for the journey you need to make. In many cases, if you are still travelling at a time when your ticket is not restricted, no additional fare is payable.

If you wish to change the date of travel, or the origin or destination of your ticket, it may be necessary to buy a new ticket and apply for a refund on your existing ticket (see Refund Policy below).


Anytime tickets can be used at any time but may require you to travel via a specific route or on a specific train company and this will be clearly stated on the ticket.

If the route shown on the ticket has a + or † symbol then the ticket includes the cost of travelling between certain London Stations (e.g. between Liverpool Street and Paddington) by either London Underground, Docklands Light Railway (DLR) or Thameslink services as appropriate to the route of the journey being made. Tickets will only be accepted by London Underground and DLR up to the last day of validity of the ticket and until 04:29 the following day. Other than to change trains, a break of journey at intermediate London Underground or DLR stations is not permitted.
All tickets and travel are subject to the National Rail Conditions of Carriage.


Tickets can be bought in advance or immediately before travel.

Break of journey


Break of journey is allowed on all Anytime Day tickets.


Break of journey is allowed on all Anytime Day tickets.

Train operator

Greater Anglia, Arriva Trains Wales, c2c, Chiltern Railways, Cross Country, East Midland Trains, First Great Western, TransPennine Express, Gatwick Express, Grand Central Railway, Great Northern, Heathrow Connect, Heathrow Express, Hull Trains, Island Line, London Midland, London Overground, London Underground, Merseyrail, Northern Rail, ScotRail, South West Trains, Southeastern, Southern Railways, Stansted Express, TfL Rail, Thameslink, Virgin Trains, Virgin Trains East Coast

Booking deadline