There is no ramp assistance available for trains departing off platform 2 (Bristol bound trains). If you need assistance boarding or alighting from platform 2, please contact the GWR Passenger Assist team on 0800 197 1329.
Step-free category B3 station - “Some step-free access, may be in one
Platform 1 (Taunton bound) has step free access.
Platform 2 (Bristol bound) has step free access, however, due to severe incline from train to platform, ramp assistance onto the train is not available. If you need assistance travelling from this platform, please speak to our Passenger Assist team on 0800 197 1329.
Access between platforms are via local roads as Platform 2 can only be accessed via a footbridge on station.