Cardiff Central Train Station | Times

At a glance

Departures and arrivals

Time

Platform

Operator

Station details

Getting to and from the station

Bicycle parking

Yes

Storage Sheltered

Yes

Storage Location

East end of platforms 1 and 2, 3 and 4, 6 and 7 - also at the front and rear of the station.

Storage Spaces

90

Storage CCTV

Yes

PlusBike (Cycle hire)

No

Additional Notes

Sheltered stands are available on each platform.

Car Park

Yes

Free of Charge

No

CCTV Coverage

Yes

Car Park Operator

National Car Parks Ltd

Address

-
-
-
-
-
-

Phone Number

Primary telephone number: 03450 507 080

Web Address

http://www.ncp.co.uk/

Note

Visit www.ncp.co.uk for parking prices.

Opening Hours

Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours

Number of Spaces

248

Daily Rate

N/A

Weekly Rate

N/A

Monthly Rate

N/A

3 Monthly Rate

N/A

Annual Rate

N/A

Taxi’s

Taxi rank is on the right as you exit the main station entrance

Accessible Taxi’s

No

Impaired Mobility set down and pick up points available

Yes

Airport

The T9 Airport Express coach service departs from the bus stop at the rear of the railway station. The full timetable can be found http://www.trawscymru.info/t9/. The journey time is 40 minutes.
Ticket Buying and Collection

Ticket Office

At the Penarth Road entrance and on the concourse.

Monday – 06:30 to 19:30
Tuesday – 06:30 to 19:30
Wednesday – 06:30 to 19:30
Thursday – 06:30 to 19:30
Friday – 06:30 to 19:30
Saturday – 06:30 to 19:30

Height Adjusted ticket office counter

Yes

Induction Loop

Yes

Ticket Machines

Yes

Accessible Ticket Machines

Yes

Collection of Pre-Purchased tickets

Yes

Penalty Fares

No

Smart cards issued

No

Smart cards validated

No

Get Oyster cards here

No

Use Oyster pay as you go

No

Top up Oyster cards

No
Staffing and General Services

Staff help available opening times

0400 - 0100 Mon-Fri 0400 - 0030 Sat 0700 - 0030 Sun

Monday to Friday – 04:00 to 01:00
Saturday – 04:00 to 00:30
Sunday – 07:00 to 00:30

Passenger Information Systems available

DepartureScreens
Announcements
ArrivalScreens

Customer Help Points

Yes

Customer Services

Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales

Left Luggage

No

Lost Luggage

Yes

Ticket Gates

Yes

CCTV

Yes
Facilities

ATM Machine

Located outside main entrance

Bureau de Change

No

First Class Lounge

Located
Platform 1
Tickets Accepted
All First Class
Facilities
A comfortable modern lounge, screens with updated train information
Refreshments
Complimentary refreshments and a dedicated customer host ready to serve you.
Wi-Fi
Available
Showers
None

Monday to Friday – 06:00 to 18:30
Saturday – Closed
Sunday – Closed

Internet Kiosk Available

No

Pay Phone

Cards and coins

Accessible Public telephones

There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7.

Post Box

At the Penarth Road entrance and also in the main concourse.

Public Wi-Fi

Yes

Shops

News agent Convenience store

Toilets

The toilets are located on Platforms 1 to 8. The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.

Baby Changing facilities

Yes

National Key toilets

The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.

Showers

No

Trolleys

No

Tourist information office

No

Waiting Rooms

On platforms 1/2, 3/4, 6/7 and 8

Seating

Yes
Accessibility and Mobility Access

Staff help available opening times

0400 - 0100 Mon-Fri 0400 - 0030 Sat 0700 - 0030 Sun

Monday to Friday – 04:00 to 01:00
Saturday – 04:00 to 00:30
Sunday – 07:00 to 00:30

Helpline Number

03333 211202

Helplines Opening times

The meeting point for customers who require assistance is at the Customer Service desk located in the main booking hall at the front of the station.

Ramp for train Access

Yes

Step Free Access

Category A.
Step free access is available to Platforms 1 to 7. Access to Platform 0 is via a shallow ramp from the station car park.
For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

Wheelchairs Available

Yes

Buy train tickets to any destination in Britain – no booking fee

Buy season tickets Accessible booking tool Touch smartcard

Via/Avoid

Booking for 10 or more, please visit our Group travel page

Travel Updates

Travel Updates

Cardiff Central

At a glance

Station details

Buy train tickets to any destination in Britain – no booking fee

Travel Updates

Travel Updates

Cardiff Central

At a glance

Station details

Buy train tickets to any destination in Britain – no booking fee

Keep informed