Cardiff Central station

Station details

• Getting to and from the station

  Bicycle parking

  Yes

  Storage Sheltered

  Yes

  Storage Location

  Cycle parking is available at a number of locations at Cardiff Central. Sheffield stands are provided at the east end of platforms 1 and 2, 3 and 4, 6 and 7. Sheffield stands are also located outside the southern entrance to the station. Wheelgrip stands and a shelter is located in the Riverside/Fish Jetty Car Park - adjacent to platform 0

  Storage Spaces

  156

  Storage CCTV

  Yes

  PlusBike (Cycle hire)

  Cycle hire is provided by Brompton Bike Brompton Bike are located next to Marks and Spencer in the south west area of Central Square. Home - Brompton Bike Hire (bromptonhire.com)

  Additional Notes

  Sheltered stands are available on each platform.

  Car Park

  Yes

  Free of Charge

  No

  CCTV Coverage

  No

  Car Park Operator

  APCOA

  Address

  - - - - - -

  Phone Number

  No

  Web Address

  https://www.apcoa.co.uk/tfwr

  Note

  No

  Opening Hours

  Monday to Sunday - 24 hours All Bank Holidays - 24 hours

  Number of Spaces

  193

  Taxis

  The taxi rank is located on Saunders Road, to the north of the station and right off Central Square). Exit the station through the main north side entrance turn right and the taxi rank will be in front of you as you head eastwards.

  Accessible Taxis

  No

  Impaired Mobility set down and pick up points available

  15 Spaces - (2 displayed bays on riverside car park). There are 20 minute bays in the Fish Jetty car park.

  Airport

  No

• Ticket Buying and Collection

  Ticket Office

  On the concourse. Monday - 05:40 to 21:30 Tuesday - 05:40 to 21:30 Wednesday - 05:40 to 21:30 Thursday - 05:40 to 21:30 Friday - 05:40 to 21:30 Saturday - 05:40 to 21:30 Sunday - 07:30 to 21:30

  Height Adjusted ticket office counter

  Yes

  Induction Loop

  Yes

  Ticket Machines

  Yes

  Accessible Ticket Machines

  Ticket machines are touchscreen.

  Collection of Pre-Purchased tickets

  Yes

  Penalty Fares

  Applicable Operators: Transport for Wales

  Smart cards issued

  No

  Smart cards validated

  Yes

  Get Oyster cards here

  No

  Use Oyster pay as you go

  No

  Top up Oyster cards

  No

• Staffing and General Services

  Staff help available opening times

  Monday to Friday 04:00 to 01:00

  Saturday 04:00 to 00:30

  Sunday 07:00 to 00:30

  Monday to Friday - 04:00 to 01:00 Saturday - 04:00 to 00:30 Sunday - 07:00 to 00:30

  Passenger Information Systems available

  DepartureScreens ArrivalScreens Announcements

  Customer Help Points

  No

  Customer Services

  Contact our Customer Relations team directly via the Transport for Wales Website.

  Location for rail replacement services

  The rail replacement bus stop is at the rear car park (Penarth Road entrance).

  Left Luggage

  No

  Lost Luggage

  Yes

  Ticket Gates

  Accessible gate available at each set of ticket gates

  CCTV

  Yes

• Facilities

  ATM Machine

  Located outside the main entrance.

  Bureau de Change

  No

  First Class Lounge

  Located on Platform 1

  All First Class tickets accepted.

  A comfortable modern lounge, with information screens, complimentary refreshments and a dedicated customer host ready to serve you.

  Wi-Fi is available.

  Internet Kiosk Available

  No

  Pay Phone

  Yes

  Accessible Public telephones

  No

  Post Box

  At the Penarth Road entrance and also in the main concourse.

  Public Wi-Fi

  Yes

  Shops

  There is a WHSmith and Marks and Spencers located on the concourse.

  Toilets

  The toilets are located on Platforms 1 to 8. The National Key toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a radar key and are only available during staffing hours.

  Baby Changing facilities

  Yes

  National Key toilets

  The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.

  Showers

  No

  Trolleys

  No

  Tourist information office

  No

  Waiting Rooms

  On platforms 1/2, 3/4, 6/7 and 8. Monday to Sunday - 06:00 to 22:00 All Bank Holidays - 06:00 to 22:00

  Seating

  Yes

• Accessibility and Mobility Access

  Staff help available opening times

  Monday to Friday 04:00 to 01:00

  Saturday 04:00 to 00:30

  Sunday 07:00 to 00:30

  Monday to Friday - 04:00 to 01:00 Saturday - 04:00 to 00:30 Sunday - 07:00 to 00:30

  Helpline Number

  03333 211202

  Helplines Opening times

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

  Ramp for train Access

  Yes

  Step Free Access

  Category A.

  Step free access is available to Platforms 0 to 8.

  Wheelchairs Available

  Yes