Stonehouse station

Station details

• Getting to and from the station

  Bicycle parking

  Yes

  Storage Sheltered

  No

  Storage Location

  No

  Storage Spaces

  6

  Storage CCTV

  Yes

  PlusBike (Cycle hire)

  No

  Car Park

  Yes

  Free of Charge

  No

  CCTV Coverage

  No

  Car Park Operator

  No

  Address

  Burdett Road Stonehouse GL10 2JW

  Phone Number

  No

  Web Address

  No

  Note

  Find out more about car parking at this station.

  Opening Hours

  Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours

  Number of Spaces

  25

  Taxis

  No

  Accessible Taxis

  No

  Impaired Mobility set down and pick up points available

  High speed trains servicing this station are unable to set down or pick up wheelchair passengers. The units which operate every other hour can assist with wheelchairs. Please contact the helpline for further information.

  Airport

  Find out more about links from GWR stations to airports.

• Ticket Buying and Collection

  Ticket Office

  On Gloucester bound platform Monday to Friday - 06:10 to 10:45 Saturday - 07:10 to 10:40 Sunday - Closed

  Height Adjusted ticket office counter

  No

  Induction Loop

  Yes

  Ticket Machines

  Yes

  Accessible Ticket Machines

  Yes

  Collection of Pre-Purchased tickets

  Yes

  Penalty Fares

  Applicable Operators: Great Western Railway

  Smart cards issued

  Yes

  Smart cards validated

  Yes

  Get Oyster cards here

  No

  Use Oyster pay as you go

  No

  Top up Oyster cards

  No

• Staffing and General Services

  Staff help available opening times

  Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.

  Passenger Information Systems available

  DepartureScreens Announcements

  Customer Help Points

  Yes

  Customer Services

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

  Location for rail replacement services

  Towards Swindon - Lay-by outside Town Hall on B4008 High Street. Towards Gloucester - Bus stop opposite Town Hall on B4008 High Street.

  Left Luggage

  No

  Lost Luggage

  Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here

  Ticket Gates

  No

  CCTV

  Yes

• Facilities

  ATM Machine

  No

  Bureau de Change

  No

  First Class Lounge

  No

  Internet Kiosk Available

  No

  Pay Phone

  Yes

  Accessible Public telephones

  No

  Post Box

  No

  Public Wi-Fi

  Find WiFi Hotspots near this station

  Shops

  No

  Toilets

  No

  Baby Changing facilities

  No

  National Key toilets

  No

  Showers

  No

  Trolleys

  No

  Tourist information office

  No

  Waiting Rooms

  No

  Seating

  Yes

• Accessibility and Mobility Access

  Staff help available opening times

  Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.

  Helpline Number

  08001 971 329 or 18001 0800 197 1329 (Textphone)

  Helplines Opening times

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

  Ramp for train Access

  Yes

  Step Free Access

  Step-free category B2 station - Some step-free access to all platforms"

  Access to both platforms are step free although inter platform step free access is via a walk of approximately 700m between platforms using public paths. There is a stepped footbridge between the two platforms.

  Wheelchairs Available

  No