At a glance
Station Message
The ticket office will have the following changes to planned opening hours:
There are no customer toilets available outside of these hours.
Thursday 20th to Saturday 22nd November - Closed
Monday 24th November - Closed
Tuesday 25th to Friday 28th November - 0700 to 1130
Saturday 29th November - 0800 - 1230 Tickets can be bought from the ticket machine or digitally.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 6
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- Burdett Road Stonehouse GL10 2JW
- Phone Number
- No
- Web Address
- No
- Note
- Find out more about car parking at this station.
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 25
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- High speed trains servicing this station are unable to set down or pick up wheelchair passengers. The units which operate every other hour can assist with wheelchairs. Please contact the helpline for further information.
- Airport
- Find out more about links from GWR stations to airports.
- Ticket Office
- On Gloucester bound platform Monday to Friday - 06:10 to 10:45 Saturday - 07:10 to 10:40 Sunday - Closed
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Location for rail replacement services
- Towards Swindon - Lay-by outside Town Hall on B4008 High Street. Towards Gloucester - Bus stop opposite Town Hall on B4008 High Street.
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Find WiFi Hotspots near this station
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Yes
- Staff help available opening times
- Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Step-free category B2 station - Some step-free access to all platforms"
Access to both platforms are step free although inter platform step free access is via a walk of approximately 700m between platforms using public paths. There is a stepped footbridge between the two platforms.
- Wheelchairs Available
- No