At a glance
Station Message
Due to staffing issues, the ticket office at Stonehouse will be closed until further notice.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 6
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- Burdett Road Stonehouse GL10 2JW
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 25
- Daily Rate
- £3.30
- Weekly Rate
- £16.50
- Monthly Rate
- £55.00
- 3 Monthly Rate
- £152.00
- Annual Rate
- £530.00
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- High speed trains servicing this station are unable to set down or pick up wheelchair passengers. The units which operate every other hour can assist with wheelchairs. Please contact the helpline for further information.
- Airport
- No
- Ticket Office
- On Gloucester bound platform Monday to Friday - 06:10 to 10:45 Saturday - 07:10 to 10:40 Sunday - Closed
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 08:00 to 19:00 Saturday - 09:00 to 17:00 Sunday - 10:00 to 16:30
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Find WiFi Hotspots near this station
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- No
- Staff help available opening times
- Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Step-free category B2 station - Some step-free access to all platforms"
Access to both platforms are step free although inter platform step free access is via a walk of approximately 700m between platforms using public paths. There is a stepped footbridge between the two platforms.
- Wheelchairs Available
- No
Data unavailable