Par station

Station details

• Getting to and from the station

  Bicycle parking

  Yes

  Storage Sheltered

  No

  Storage Location

  Platform 1

  Storage Spaces

  4

  Storage CCTV

  Yes

  PlusBike (Cycle hire)

  No

  Car Park

  Yes

  Free of Charge

  Yes

  CCTV Coverage

  No

  Car Park Operator

  No

  Address

  No

  Phone Number

  No

  Web Address

  No

  Note

  No

  Opening Hours

  Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours

  Number of Spaces

  25

  Taxis

  No

  Accessible Taxis

  No

  Impaired Mobility set down and pick up points available

  Yes

  Airport

  Find out more about links from GWR stations to airports.

• Ticket Buying and Collection

  Ticket Office

  Monday to Friday - 07:00 to 14:30 Saturday - 08:00 to 14:30 Sunday - Closed

  Height Adjusted ticket office counter

  No

  Induction Loop

  Yes

  Ticket Machines

  Yes

  Accessible Ticket Machines

  Yes

  Collection of Pre-Purchased tickets

  Yes

  Penalty Fares

  Applicable Operators: Great Western Railway

  Smart cards issued

  Yes

  Smart cards validated

  No

  Get Oyster cards here

  No

  Use Oyster pay as you go

  No

  Top up Oyster cards

  No

• Staffing and General Services

  Staff help available opening times

  Meeting point: Ticket Office. Monday to Friday - 07:20 to 14:10 Saturday - Closed Sunday - Closed

  Passenger Information Systems available

  DepartureScreens Announcements

  Customer Help Points

  Yes

  Customer Services

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

  Location for rail replacement services

  Bus stops on main road.

  Left Luggage

  No

  Lost Luggage

  Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here

  Ticket Gates

  No

  CCTV

  Yes

• Facilities

  ATM Machine

  No

  Bureau de Change

  No

  First Class Lounge

  No

  Internet Kiosk Available

  No

  Pay Phone

  Yes

  Accessible Public telephones

  No

  Post Box

  No

  Public Wi-Fi

  Connect to "GWR Free Station WiFi"

  Shops

  No

  Toilets

  Yes

  Baby Changing facilities

  No

  National Key toilets

  No

  Showers

  No

  Trolleys

  No

  Tourist information office

  No

  Waiting Rooms

  On Platform 2 & 3 Monday to Friday - 07:20 to 14:10 Saturday - 07:20 to 14:10 Sunday - Closed

  Seating

  Yes

• Accessibility and Mobility Access

  Staff help available opening times

  Meeting point: Ticket Office. Monday to Friday - 07:20 to 14:10 Saturday - Closed Sunday - Closed

  Helpline Number

  08001 971 329 or 18001 0800 197 1329 (Textphone)

  Helplines Opening times

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

  Ramp for train Access

  Yes

  Step Free Access

  Step Free Category B3 - This station has a degree of step free access but only to Platform 1 southbound services (towards Penzance) all remaining platforms can only be accessed via a step bridge. The platforms for the Newquay branch and for stations towards London Paddington, are from platforms with no step free access.

  Wheelchairs Available

  Yes