Monday to Friday – 08:00 to 19:00 Saturday – 09:00 to 17:00 Sunday – 10:00 to 16:30
Bureau de Change
First Class Lounge
Internet Kiosk Available
Cards and coins
Accessible Public telephones
Connect to "GWR Free Station WiFi"
Café off platform 3
Baby Changing facilities
National Key toilets
The radar key is available from station staff.
Tourist information office
Accessibility and Mobility Access
Staff help available opening times
Meeting point: Ticket office.
Sunday – Closed Monday to Friday – 06:40 to 15:40 Saturday – 06:40 to 15:40
08001 971 329 or 18001 0800 197 1329 (Textphone)
Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Ramp for train Access
Step Free Access
Step-free category B3 station - Some step-free access, may be in one direction only.
There is step free access from the station car parks to the platforms. There is no step free access between platforms 1 and 2. There is a stepped footbridge connecting these platforms. For arrivals from Penzance there is level access from the platform and to the St Ives branch platform.
If customers require step free access between platforms, there is an accessible shuttle bus that operates between the station car parks, giving customers access to all platforms.
Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.