At a glance
Station Message
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- behind bus stop front of station
- Storage Spaces
- 454
- Storage CCTV
- No
- PlusBike (Cycle hire)
- Brompton Dock0208 232 3931www.bromptondock.co.uk
- Additional Notes
- You may leave your cycle in the rack provided however you do so at your own risk.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- APCOA Parking
- Address
- Elwick Road -
- Phone Number
- Primary telephone number: 0330 333 9232
- Web Address
- Note
- From 5th March 2023 - new off peak evening rate (after 18:00) - 2.50
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 166
- Daily Rate
- £11.50
- Weekly Rate
- £42.30
- Monthly Rate
- £148.30
- 3 Monthly Rate
- £441.70
- Annual Rate
- £1,588.00
- Taxis
- in front of station on Station Approach Road
- Accessible Taxis
- Accessible taxis are available to book
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
- On way in to access trains from Station Approach Rd side Monday to Friday - 05:30 to 21:30 Saturday - 05:30 to 21:30 Sunday - 06:00 to 21:30
- Height Adjusted ticket office counter
- Counters can be raised or lowered to suit all customers
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- These are located in the booking hall on the domestic side of the station. They are also located in the subway adjacent to the gateline on the international side of the station.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Southeastern
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- On platforms 1/2 and 5/6. Also by gateline in the subway.
- Customer Services
- This station has Secure station accreditation - For more information contact 0345 322 7021
- Location for rail replacement services
- From the station forecourt outside the booking hall. (What 3 Words: waddled.down.toys)
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- booking hall
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Public telephones are not wheelchair accessible
- Post Box
- No
- Shops
- newspapers
- Toilets
- Platforms - Available during staffing hours
- Baby Changing facilities
- Only available when staff present
- National Key toilets
- Platforms- Available during staffing hours. This toilet is stoma friendly.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
on platform 1/2 there is a heated waiting room
on platform 5/6 there is a heated waiting shelter
The Station has a range of perch and standard height seating on all platforms.
- Seating
- Yes
- Staff help available opening times
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Helpline Number
- 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helplines Opening times
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point by the gateline.
To request assistance through the help point, please use the assistance button which will put you in contact with a Southeastern colleague.
- Ramp for train Access
- Yes
- Step Free Access
- This is a category A station. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
- Wheelchairs Available
- Yes