At a glance
Station Message
Works within station
Ayr Station Fire:
Bus pick up/drop off from Morrisons car park, Castlehill Road.
Stena Coach:
Pick up point for Stena coach link will be at Prestwick Town station car park. Additional stop will continue to be made at Ayr Morrisons car park, Castlehill Road
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- No
- Storage Spaces
- 52
- Storage CCTV
- No
- PlusBike (Cycle hire)
- AMG Cycleswww.irvinecycles.co.uk
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- ScotRail
- Address
- - -
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours
- Number of Spaces
- 214
- Daily Rate
- £3.00
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- www.traintaxi.co.uk
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- Monday to Friday - 05:30 to 23:15 Saturday - 05:30 to 23:15 Sunday - 08:40 to 23:05
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: ScotRail
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday - 05:00 to 00:00 Tuesday - 05:00 to 00:00 Wednesday - 05:00 to 00:00 Thursday - 05:00 to 00:00 Friday - 05:00 to 00:00 Saturday - 05:00 to 00:00 Sunday - 08:30 to 00:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- customer.relations@scotrail.co.uk . Please note car parking and other facilities at Ayr subject to change due to building works
- Location for rail replacement services
- Buses pick up/drop off from Station Road, which leads into Platform 4 car park
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 21:00
- Ticket Gates
- Ticket gates to all platforms
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Yes
- Shops
- WHSmith newsagent, PhotoMe photo booth
- Toilets
- The toilets and accessible toilets are located on Platform 1. The toilet facilities are only available during station opening hours. Radar - National Key Scheme
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Yes
- Seating
- Yes
- Staff help available opening times
- Monday - 05:00 to 00:00 Tuesday - 05:00 to 00:00 Wednesday - 05:00 to 00:00 Thursday - 05:00 to 00:00 Friday - 05:00 to 00:00 Saturday - 05:00 to 00:00 Sunday - 08:30 to 00:00
- Helpline Number
- Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This is a Category B station. Level to platforms 1,2 & 3 - connecting footbridge with stairs or access from street to platform 4. Alternative route is available by going outside the station over the roadbridge
Blue Badge parking bays: 7
- Wheelchairs Available
- Yes
Data unavailable