At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- No
- Storage Spaces
- 52
- Storage CCTV
- No
- PlusBike (Cycle hire)
- AMG Cycleswww.irvinecycles.co.uk
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- ScotRail
- Address
- - -
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours
- Number of Spaces
- 214
- Daily Rate
- £3.00
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- www.traintaxi.co.uk
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- Monday to Friday - 05:30 to 23:15 Saturday - 05:30 to 23:15 Sunday - 08:40 to 23:05
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: ScotRail
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
Make yourself known to staff.
For Platform 4 connecting footbridge with stairs or, alternative route outside the station over the road bridge
Monday - 05:00 to 00:00 Tuesday - 05:00 to 00:00 Wednesday - 05:00 to 00:00 Thursday - 05:00 to 00:00 Friday - 05:00 to 00:00 Saturday - 05:00 to 00:00 Sunday - 08:30 to 00:00- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- The meeting point for passenger assistance is: The ticket gates for all Platforms. Please ensure you check in with station staff on arrival or make yourself visible to station staff when the train approaches.
- Customer Services
- customer.relations@scotrail.co.uk . Please note car parking and other facilities at Ayr subject to change due to building works
- Location for rail replacement services
Buses pick up/drop off from the station car park at the rear of the station, Station Road.
Please click on the link below for the exact bus pick up location:-
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 21:00
- Ticket Gates
- Ticket gates to all platforms
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Yes
- Shops
- No
- Toilets
- None.
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Yes
- Seating
- Yes
- Staff help available opening times
Make yourself known to staff.
For Platform 4 connecting footbridge with stairs or, alternative route outside the station over the road bridge
Monday - 05:00 to 00:00 Tuesday - 05:00 to 00:00 Wednesday - 05:00 to 00:00 Thursday - 05:00 to 00:00 Friday - 05:00 to 00:00 Saturday - 05:00 to 00:00 Sunday - 08:30 to 00:00- Helpline Number
- Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- This is a Category B1 station. Level to platforms 1,2 & 3 - connecting footbridge with stairs or access from street to platform 4. Alternative route is available by going outside the station over the road bridge
- Wheelchairs Available
- Yes
Data unavailable