Ayr train station | Departures, arrivals and tickets

At a glance

Station Message

Hamilton West improvement Works

Sunday 18 May – Friday 29 August inclusive

Platform works are taking place at Hamilton West station

For services via Hamilton West

Hamilton West Platform 2 will be closed to passengers – services towards Motherwell & Larkhall will not call at Hamilton West.

No rail replacement transport will be provided.

Passengers are advised to use Hamilton Central if they are able.

Passengers who are unable to make these changes to their journey should press the station help-point for travel assistance.

Services to Blantyre & towards Glasgow will operate through Platform 1 as normal.

Station details

Bicycle parking
Yes
Storage Sheltered
Yes
Storage Location
No
Storage Spaces
52
Storage CCTV
No
PlusBike (Cycle hire)
AMG Cycleswww.irvinecycles.co.uk
Car Park
Yes
Free of Charge
No
CCTV Coverage
Yes
Car Park Operator
ScotRail
Address
- -
Phone Number
No
Web Address
https://www.nationalrail.co.uk/
Note
No
Opening Hours
Monday to Sunday - 24 hours
Number of Spaces
214
Daily Rate
£3.00
Weekly Rate
No
Monthly Rate
No
3 Monthly Rate
No
Annual Rate
No
Taxis
www.traintaxi.co.uk
Accessible Taxis
No
Impaired Mobility set down and pick up points available
No
Airport
No
Ticket Office
Monday to Friday - 05:30 to 23:15 Saturday - 05:30 to 23:15 Sunday - 08:40 to 23:05
Height Adjusted ticket office counter
Yes
Induction Loop
Yes
Ticket Machines
Yes
Accessible Ticket Machines
Yes
Collection of Pre-Purchased tickets
Yes
Penalty Fares
Applicable Operators: ScotRail
Smart cards issued
No
Smart cards validated
Yes
Get Oyster cards here
No
Use Oyster pay as you go
No
Top up Oyster cards
No
Staff help available opening times
Make yourself known to staff.
For Platform 4 connecting footbridge with stairs or, alternative route outside the station over the road bridge
Monday - 05:00 to 00:00 Tuesday - 05:00 to 00:00 Wednesday - 05:00 to 00:00 Thursday - 05:00 to 00:00 Friday - 05:00 to 00:00 Saturday - 05:00 to 00:00 Sunday - 08:30 to 00:00
Passenger Information Systems available
DepartureScreens Announcements
Customer Help Points
The meeting point for passenger assistance is located at the electronic ticket gates. When you arrive, please make yourself known to a member of staff.
Please check information about step-free access and staff availability in the 'Step free access' and 'Staff help available' sections.
Customer Services
customer.relations@scotrail.co.uk . Please note car parking and other facilities at Ayr subject to change due to building works
Location for rail replacement services
Buses pick up/drop off from the station car park at the rear of the station, Station Road.
Please click on the link below for the exact bus pick up location:-
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Left Luggage
No
Lost Luggage
Monday to Sunday - 07:00 to 21:00
Ticket Gates
Ticket gates to all platforms
CCTV
Yes
ATM Machine
No
Bureau de Change
No
First Class Lounge
No
Internet Kiosk Available
No
Pay Phone
Yes
Accessible Public telephones
No
Post Box
No
Public Wi-Fi
Yes
Shops
No
Toilets
None.
Baby Changing facilities
No
National Key toilets
No
Showers
No
Trolleys
No
Tourist information office
No
Waiting Rooms
Yes
Seating
Yes
Staff help available opening times
Make yourself known to staff.
For Platform 4 connecting footbridge with stairs or, alternative route outside the station over the road bridge
Monday - 05:00 to 00:00 Tuesday - 05:00 to 00:00 Wednesday - 05:00 to 00:00 Thursday - 05:00 to 00:00 Friday - 05:00 to 00:00 Saturday - 05:00 to 00:00 Sunday - 08:30 to 00:00
Helpline Number
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Ramp for train Access
Yes
Step Free Access
This is a Category B1 station. Level to platforms 1,2 & 3 - connecting footbridge with stairs or access from street to platform 4. Alternative route is available by going outside the station over the road bridge
Wheelchairs Available
Yes

Ayr

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Station details

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Ticket Buying and Collection

Staffing and General Services

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Station details

Getting to and from the station

Ticket Buying and Collection

Staffing and General Services

Facilities

Accessibility and Mobility Access

Departures and arrivals

Station Message