At a glance
Station Message
Tactile repair works
Due to ongoing safety improvement works, the tactile paving at the platform edge may be incomplete at this station. Please take extra care while on the platforms.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- 7 Sheffield stands offering parking for up to fourteen bicycles are sited on the car park side of the station building on Platform 1.
- Storage Spaces
- 14
- Storage CCTV
- No
- PlusBike (Cycle hire)
- There are no cycle hire facilities at this station.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- APCOA
- Address
- Station Road/Holyhead Road -
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- No
- Number of Spaces
- 149
- Taxis
- Taxi Rank, Out front out station
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- At the front of the station. Monday - 05:45 to 18:15 Tuesday - 05:45 to 18:15 Wednesday - 05:45 to 18:15 Thursday - 05:45 to 18:15 Friday - 05:45 to 18:15 Saturday - 05:45 to 18:15 Sunday - 08:00 to 18:30
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. They have touchscreen controls.
Ticket machines are located outside the ticket office and on Platform 2.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
Monday to Saturday 05:35 to 22:45
Sunday 09:00 to 23:00
Monday - 05:35 to 22:45 Tuesday - 05:35 to 22:45 Wednesday - 05:35 to 22:45 Thursday - 05:35 to 22:45 Friday - 05:35 to 22:45 Saturday - 05:35 to 22:45 Sunday - 09:00 to 23:00- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Electronic system available when station is unstaffed.
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Location for rail replacement services
- The rail replacement bus stop is at the station entrance.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Located at bottom of footbridge steps on platform 1.
- Shops
- No
- Toilets
- The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Baby Changing facilities
- Yes
- National Key toilets
- Radar Key required.
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- Located on platform 1. Monday - 06:00 to 19:00 Tuesday - 06:00 to 19:00 Wednesday - 06:00 to 19:00 Thursday - 06:00 to 19:00 Friday - 06:00 to 19:00 Saturday - 06:00 to 19:00 Sunday - 09:00 to 19:00
- Seating
- Yes
- Staff help available opening times
Monday to Saturday 05:35 to 22:45
Sunday 09:00 to 23:00
Monday - 05:35 to 22:45 Tuesday - 05:35 to 22:45 Wednesday - 05:35 to 22:45 Thursday - 05:35 to 22:45 Friday - 05:35 to 22:45 Saturday - 05:35 to 22:45 Sunday - 09:00 to 23:00- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category A.
Both platforms are accessible with a footbridge and lifts connecting platform 1 (to Chester) and platform 2 (to Holyhead). Step-free access is also available separately via a ramp from the north car park to Platform 1, and walkway from the south car park to Platform 2.
- Wheelchairs Available
- Yes