At a glance
Station Message
The lifts are out of order at Billingham station.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Next to drop off point
- Storage Spaces
- 3
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Not available at this station.
- Additional Notes
- Storage is within covered cycle stands
- Car Park
- Yes
- Free of Charge
- Yes
- CCTV Coverage
- No
- Car Park Operator
- Northern
- Address
- - -
- Phone Number
- Primary telephone number: 0800 200 6060
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 11
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
- Yes
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Northern
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- No
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Help point by the lift at platform level and also at the end of the platform
- Customer Services
- 08002006060
- Location for rail replacement services
- Bus stops on Marsh House Avenue; Tesco side for Middlesbrough, opposite side for Hartlepool
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 22:00
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Shelters are provided on the platforms.
- Seating
- Shelters are provided on the platform
- Staff help available opening times
- No
- Helpline Number
- 0800 138 5560 text relay 18001 0800 138 5560
- Helplines Opening times
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Carried on the train
- Step Free Access
- Category A Station
- Station is unstaffed
- The station has lift access available to the platforms
- Mobility Scooters - information about using your scooter at this station can be found here Mobility Scooters | Travel Information | Northern
- Wheelchairs Available
- No