At a glance
Station Message
From 7 March 2021, this station will transfer the phone payment parking service from APCOA to RingGo. Find out more at www.northernrailway.co.uk/travel/car-parking
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Front of station, underground short stay car park and long stay car park.
- Storage Spaces
- 344
- Storage CCTV
- No
- PlusBike (Cycle hire)
- No
- Additional Notes
- Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- APCOA Parking (UK) Limited
- Address
- - -
- Phone Number
- Primary telephone number: 0345 165 2030
- Web Address
- Note
- No
- Opening Hours
- No
- Number of Spaces
- 0
- Daily Rate
- £23.70
- Weekly Rate
- £118.50
- Monthly Rate
- £215.00
- 3 Monthly Rate
- £565.50
- Annual Rate
- £1,805.50
- Taxis
- Taxi rank is situated at the station entrance. Accessible taxi are available, please approach a member of staff for assistance.
- Accessible Taxis
- Accessible taxi are available at the station entrance. please request staff assistance if you need to.
- Impaired Mobility set down and pick up points available
- Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.
- Airport
- For Heathrow Airport, change at Reading onto the frequent 'RailAir' luxury coach service. Runs every 20 minutes Monday to Friday daytimes; every 30 minutes Saturday & Sunday. For timetables and fares visit: www.railair.com/ or Tele: 0118 957 9498
- Ticket Office
- In ticket hall Monday to Friday - 06:15 to 22:00 Saturday - 06:15 to 22:00 Sunday - 07:15 to 22:00
- Height Adjusted ticket office counter
- Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Accessible ticket machines are located at the station entrance by the ticket office and at the car park.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance. Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Passenger Information Systems available
- No
- Customer Help Points
- Yes
- Customer Services
- Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
- Left Luggage
- No
- Lost Luggage
- No
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.
- Post Box
- Yes
- Public Wi-Fi
- No
- Shops
- Yes
- Toilets
- Toilets are located on Station Platforms and in The Brunel Arcade building
- Baby Changing facilities
- Yes
- National Key toilets
- Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: shop@disabilityrightsuk.org, website: https://crm.disabilityrightsuk.org/
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- Monday to Sunday - 24 hours
- Seating
- Yes
- Staff help available opening times
- Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance. Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Helpline Number
- If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- platforms can be reached via lift and bridge, ticket office is step free.
- Wheelchairs Available
- Yes
Data unavailable