At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Purpose built cycle hub by the car park. Also at station front.
- Storage Spaces
- 740
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Cycles are left at owners risk. Abandoned cycles may be removed.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- APCOA Parking UK
- Address
- No
- Phone Number
- Primary telephone number: 01895 262122
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 633
- Daily Rate
- £15.40
- Weekly Rate
- £91.10
- Monthly Rate
- £208.90
- 3 Monthly Rate
- £454.20
- Annual Rate
- £1,209.90
- Taxis
- Yes - at the rear of the station through the exit next to platform 8.
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Drop off and pick up points are located at the rear of the station.
- Airport
- No
- Ticket Office
- Monday to Friday - 06:10 to 22:10 Sunday - 07:30 to 22:00
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Southern
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services. Monday to Sunday - 03:45 to 01:45
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- No
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Located on concourse
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Front of station
- Public Wi-Fi
- Shops
- Food outlets, supermarket and newsagents
- Toilets
Toilets and accessible toilets are located at the east end of the main concourse. An additional accessible toilet is located by the north entrance to the station, in the same building as the cycle storage facilities. The toilet is on the first floor of the building which has step-free access. Please speak to station staff who will arrange access to the building.
In addition, there is also a Changing Place facility available. This provides a changing bench, hoist, height adjustable sink and non-slip floors. The Changing place is located by the north entrance to the station, in the same building as the cycle storage facilities. It is on the first floor of the building and has step-free access. Please speak to station staff who will arrange access to the building.Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment and provide the user with a private, comfortable and hygienic space.
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- A heated passenger lounge is available on the concourse.
- Seating
- Yes
- Staff help available opening times
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services. Monday to Sunday - 03:45 to 01:45
- Helpline Number
- If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - comments@southernrailway.com | Phone - 0800 138 1016 | Textphone - 0800 138 1018
- Helplines Opening times
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
- Ramp for train Access
- Yes
- Step Free Access
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is on the concourse outside WH Smith.
- Wheelchairs Available
- Yes