At a glance
Station Message
The ticket office is closed until further notice. This is due to the station currently undergoing refurbishment work. However, the station is staffed from 06:30 until 21:00 each day to assist customers.
Station ramps are not available, but conductors can use on-board ramps.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Next to ticket office
- Storage Spaces
- 10
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Not available at this station.
- Car Park
- Yes
- Free of Charge
- Yes
- CCTV Coverage
- Yes
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours
- Number of Spaces
- 127
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No designated area is provided. The station front may be used for set down purposes.
- Airport
- No
- Ticket Office
- Monday - 05:35 to 00:05 Tuesday - 05:35 to 00:05 Wednesday - 05:35 to 00:05 Thursday - 05:35 to 00:05 Friday - 05:35 to 00:05 Saturday - 05:35 to 00:05 Sunday - 08:05 to 23:35
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Northern
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Due to Access for All works currently underway, there are no staff available on the station. Monday to Friday - Closed Saturday - Closed Sunday - Closed
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Platforms 1&2
- Customer Services
- 08002006060
- Location for rail replacement services
For Warrington, Buses Pick Up / Drop Off at the bus stop outside the station entrance. Towards Liverpool, buses pick up at the bus stop outside the Turnpike Tavern.
What3words - Towards Warrington/Manchester - tour.live.risk & towards Liverpool - photos.hood.dash
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 22:00
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- waiting room and shelter on the Manchester side
- Seating
- Yes
- Staff help available opening times
- Due to Access for All works currently underway, there are no staff available on the station. Monday to Friday - Closed Saturday - Closed Sunday - Closed
- Helpline Number
- 0800 138 5560 text relay 18001 0800 138 5560
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category B Station
To Liverpool platform : level access from street level. To Wigan platform via footpath from Seymour Road or Jubilee Avenue from ticket office under road bridge and first left, 500 metres. Or via underpass 32 steps level under the track then 30 steps.
To find our more about travelling around this station, please see the 360 map click here (Please note this map is out of date as the station is currently undergoing renovation - some aspects will have changed)
- Wheelchairs Available
- No