At a glance
Station Message
The lift to and from platforms 1 and 2 is currently out of order. The nearest stations with step free access are Beckenham Junction and St Mary Cray.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- at the right hand side of station building
- Storage Spaces
- 107
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- You may leave your cycle in the rack provided however you do so at your own risk.
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Taxis
- Taxi rank at the side of the forecourt in Elmfield Road.
- Accessible Taxis
- Accessible taxis are available to book
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- On way in to access trains Monday to Friday - 06:00 to 21:30 Saturday - 06:20 to 21:30 Sunday - 06:40 to 21:30
- Height Adjusted ticket office counter
- There are standing height and wheelchair height ticket counters available.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- booking hall
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Southeastern
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- Yes
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Monday to Sunday - 24 hours
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- On platform
- Customer Services
- This station has Secure station accreditation - For more information contact 0345 322 7021
- Location for rail replacement services
- Towards Orpington / Swanley: Bus stop Z in the High St. (what 3 words: panel.spun.runner)
- Towards Beckenham Junction: Bus stop A in the High St. (what 3 words: bend.cycles.once)
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Located on concourse
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Public telephones are not wheelchair accessible
- Post Box
- No
- Public Wi-Fi
- Shops
- There is a WH Smith and a shoe repair shop located on the station.
- Toilets
- Platforms - Available during staffing hours
- Baby Changing facilities
- Female toilets- Available during staffing hours
- National Key toilets
- Platforms - Available during staffing hours
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Heated waiting room on Platform 1/2 and Platform 3/4
- Seating
- Yes
- Staff help available opening times
- Monday to Sunday - 24 hours
- Helpline Number
- 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helplines Opening times
- Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
- Ramp for train Access
- Yes
- Step Free Access
This is a category A station. Step free access to all platforms via lifts, accessible from the booking hall.
There is also a separate overbridge further down the platforms to assist with interchanging at the station, but this has step access only. Please use the lifts via the booking hall for the step free access route.
- Wheelchairs Available
- Yes