At a glance
Station Message
The footbridge at Congleton station is closed for refurbishment. To safely access the platforms, follow the diversion route over the road bridge. Please ensure you allow extra time. For assistance, please speak to a member of station staff or contact Passenger Assist on 0800 138 5560.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Next to car park
- Storage Spaces
- 17
- Storage CCTV
- No
- PlusBike (Cycle hire)
- Not available at this station.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- Northern
- Address
- - -
- Phone Number
- Primary telephone number: 0800 200 6060
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 35
- Daily Rate
- £3.00
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Accessible Taxis
- You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
- Impaired Mobility set down and pick up points available
- No designated area is provided. The station front may be used for set down purposes.
- Airport
- No
- Ticket Office
- Ticket Machine located in the Booking Hall close to the ticket office and facing the car park - accepts cards only Monday to Friday - 06:30 to 13:40 Saturday - 07:30 to 13:40 Sunday - Closed
- Height Adjusted ticket office counter
- Ticket office staff make every effort to assist disabled passengers with tickets and information.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Northern
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday to Friday - 06:30 to 13:40 Saturday - 07:30 to 13:40 Sunday - Closed
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Platforms 1&2
- Customer Services
- 08002006060
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 22:00
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Yes
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Waiting room available during booking office hours, and canopies at all times
- Seating
- Yes
- Staff help available opening times
- Monday to Friday - 06:30 to 13:40 Saturday - 07:30 to 13:40 Sunday - Closed
- Helpline Number
- 0800 138 5560 text relay 18001 0800 138 5560
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category B Station
Scooter Friendly Station
separate level access from station front to Manchester platform and ticket office and from path to Stoke platform. A stepped footbridge links both platforms.
To find our more about travelling around this station, please see the 360 map click here
- Wheelchairs Available
- No
Data unavailable