At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
Cycle Hub off main concourse 144 spaces
59 cycle hoops at the end of platform 1 , 2x spaces per hoop = 118 spaces
- Storage Spaces
- 120
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
For access to the cycling compound please see a member of staff
144 space in the cycle hub off main concourse 27 hoops at station front (2 x cycles per hoop = 54 spaces)
2 x shelters at the station front with a total of 12 hoops (2 x spaces per hoop = 24 spaces) - possible relocation to Platform 1
18 hoops to be installed on platform 1 (2 x cycles per hoop = 36 spaces)
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- Avanti West Coast
- Address
- Station Square Eaton Road Coventry Car Park 3 Warwick Road Coventry CV1 2GT
- Phone Number
- No
- Note
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
- Opening Hours
- Monday to Sunday - 24 hours
- Number of Spaces
- 336
- Daily Rate
- £12.50
- Monthly Rate
- £132.00
- 3 Monthly Rate
- £374.00
- Annual Rate
- £1,200.00
- Taxis
- Outside station front
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
- Ticket machines can be found in the booking hall Monday to Friday - 05:15 to 21:30 Saturday - 05:30 to 20:45 Sunday - 07:30 to 21:30
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Avanti West Coast
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Passenger Assist meeting point is the Customer Information Office on Platform 1. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. Monday to Friday - 05:00 to 02:00 Saturday - 05:00 to 01:00 Sunday - 07:15 to 02:00
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
Monday to Sunday 06:00 - 21:00
Available from customer service offices, located on platform 1 and 3.
- Location for rail replacement services
- Rail replacement coach services can be found in the multi-storey car park
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Public Wi-Fi
- Yes
- Shops
- Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe
- Toilets
Toilets are located on Platforms 1 and 2/3
Toilet opening hours - Monday to Friday:05.15 -01.30, Saturday: 05.30 - 12.30, Sunday: 07.30 - 01.30
An accessible toilet is available on platform 1, accessed using a RADAR key.
- Baby Changing facilities
- Yes
- National Key toilets
- Yes , Located on platform 1 , these toilets are operated with a radar key
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station.
- Seating
- Yes
- Staff help available opening times
- Passenger Assist meeting point is the Customer Information Office on Platform 1. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. Monday to Friday - 05:00 to 02:00 Saturday - 05:00 to 01:00 Sunday - 07:15 to 02:00
- Helpline Number
- 08000 158 123 (08000 158 124 Textphone)
- Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assistance Meeting Point: Customer service office on Platform 1.
- Ramp for train Access
- Yes
- Step Free Access
- Category A - This station has step-free access to all platforms / the platform
- Wheelchairs Available
- Yes