At a glance
Station Message
The lifts are out of order between platform 1 and the overbridge at Dewsbury station.
Step free access is limited and is only available to platform 2 (trains from Leeds towards Manchester) from the station entrance.
There is no step-free access between platforms 1 (trains from Manchester towards Leeds) and platform 2 (trains from Leeds towards Manchester).
If you are alighting at Dewsbury on platform 1, please alight the service early at Huddersfield for onward road transport to Dewsbury. Please speak to station staff or request Passenger Assist on 0800 022 3720.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
A secure Cycle Hub storage facility is situated on Platform 2.
Cycle racks are also available on Platform 1.
Information about travelling with your cycle on TransPennine Express trains is available here
Information about travelling with your cycle on Northern trains is available here
- Storage Spaces
- 70
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- Local Council
- Address
- Wellington Road - WF13 1HF
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours
- Number of Spaces
- 85
- Taxis
- The nearest taxi rank is outside the station.
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- The ticket office is on the right as you enter the station. Monday to Friday - 06:15 to 19:30 Saturday - 06:15 to 19:30 Sunday - 07:30 to 19:30
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: TransPennine Express
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday to Friday - 06:30 to 19:45 Saturday - 06:30 to 19:45 Sunday - 07:00 to 19:45
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Help Points are located on platform 1 and in the Ticket Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Customer Services
- To speak to a member of our team, please call: 0345 600 1671.
- Location for rail replacement services
- Replacement transport will pick up/drop off in front of the station (adjacent to station car park) towards Leeds and on the opposite side of Dewsbury Ring Road towards Huddersfield, Brighouse and Ravensthorpe.
- Left Luggage
- No
- Lost Luggage
- No
- Ticket Gates
- A wide gate is provided for wheelchair users and customers with prams, push chairs and luggage.
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Public Wi-Fi
- Shops
- No
- Toilets
- The toilets are located on platform 2, please use the intercom for access.
- Baby Changing facilities
- Yes
- National Key toilets
- There is an accessible Changing Places toilet located on platform 2. Please use the intercom for access.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Heated waiting rooms are available on both platforms.
- Seating
- Yes
- Staff help available opening times
- Monday to Friday - 06:30 to 19:45 Saturday - 06:30 to 19:45 Sunday - 07:00 to 19:45
- Helpline Number
- 0800 107 2149
- Helplines Opening times
Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office on the Station Concourse no less than 20 minutes prior to the departure time of their train.
Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.
Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.
- Ramp for train Access
- Yes
- Step Free Access
- This station is category B2. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to Platform 1 (trains from Manchester towards Leeds). This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
- Wheelchairs Available
- Yes