Dewsbury station

Station details

• Getting to and from the station

  Bicycle parking

  Yes

  Storage Sheltered

  Yes

  Storage Location

  A secure Cycle Hub storage facility is situated on Platform 2.

  Cycle racks are also available on Platform 1.

  Information about travelling with your cycle on TransPennine Express trains is available here

  Information about travelling with your cycle on Northern trains is available here

  Storage Spaces

  70

  Storage CCTV

  Yes

  PlusBike (Cycle hire)

  No

  Car Park

  Yes

  Free of Charge

  No

  CCTV Coverage

  Yes

  Car Park Operator

  Local Council

  Address

  Wellington Road - WF13 1HF

  Phone Number

  No

  Web Address

  https://www.nationalrail.co.uk/

  Note

  No

  Opening Hours

  Monday to Sunday - 24 hours

  Number of Spaces

  58

  Taxis

  The nearest taxi rank is outside the station.

  Accessible Taxis

  No

  Impaired Mobility set down and pick up points available

  No

  Airport

  No

• Ticket Buying and Collection

  Ticket Office

  The ticket office is on the right as you enter the station. Monday to Friday - 06:15 to 19:30 Saturday - 06:15 to 19:30 Sunday - 07:30 to 19:30

  Height Adjusted ticket office counter

  Yes

  Induction Loop

  Yes

  Ticket Machines

  Yes

  Accessible Ticket Machines

  Yes

  Collection of Pre-Purchased tickets

  Yes

  Penalty Fares

  Applicable Operators: TransPennine Express

  Smart cards issued

  Yes

  Smart cards validated

  No

  Get Oyster cards here

  No

  Use Oyster pay as you go

  No

  Top up Oyster cards

  No

• Staffing and General Services

  Staff help available opening times

  Monday to Friday - 06:30 to 19:45 Saturday - 06:30 to 19:45 Sunday - 07:00 to 19:45

  Passenger Information Systems available

  DepartureScreens Announcements

  Customer Help Points

  Help Points are located on platform 1 and in the Ticket Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

  Customer Services

  To speak to a member of our team, please call: 0345 600 1671.

  Location for rail replacement services

  Replacement transport will pick up/drop off in front of the station (adjacent to station car park) towards Leeds and on the opposite side of Dewsbury Ring Road towards Huddersfield, Brighouse and Ravensthorpe.

  Left Luggage

  No

  Lost Luggage

  No

  Ticket Gates

  A wide gate is provided for wheelchair users and customers with prams, push chairs and luggage.

  CCTV

  Yes

• Facilities

  ATM Machine

  No

  Bureau de Change

  No

  First Class Lounge

  No

  Internet Kiosk Available

  No

  Pay Phone

  Yes

  Accessible Public telephones

  No

  Post Box

  Yes

  Public Wi-Fi

  Find WiFi Hotspots around Dewsbury station

  Shops

  No

  Toilets

  The toilets are located on platform 2, please use the intercom for access.

  Baby Changing facilities

  Yes

  National Key toilets

  There is an accessible Changing Places toilet located on platform 2. Please use the intercom for access.

  Showers

  No

  Trolleys

  No

  Tourist information office

  No

  Waiting Rooms

  Heated waiting rooms are available on both platforms.

  Seating

  Yes

• Accessibility and Mobility Access

  Staff help available opening times

  Monday to Friday - 06:30 to 19:45 Saturday - 06:30 to 19:45 Sunday - 07:00 to 19:45

  Helpline Number

  0800 107 2149

  Helplines Opening times

  Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office on the Station Concourse no less than 20 minutes prior to the departure time of their train.

  Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).

  We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.

  Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

  Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.

  Ramp for train Access

  Yes

  Step Free Access

  This station is category B2. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to Platform 1 (trains from Manchester towards Leeds). This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

  Wheelchairs Available

  Yes