At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 4
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- visit www.traintaxi.co.uk for details of taxis available for hire
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- Monday - 07:00 to 09:45 Tuesday - 07:00 to 09:45 Wednesday - 07:00 to 09:45 Thursday - 07:00 to 09:45 Friday - 07:15 to 19:45 Saturday - 10:30 to 15:15 Sunday - Closed
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: ScotRail
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- During opening hours Monday - 07:00 to 09:45 Tuesday - 07:00 to 09:45 Wednesday - 07:00 to 09:45 Thursday - 07:00 to 09:45 Friday - 07:15 to 09:45 Saturday - 10:30 to 15:15 Sunday - Closed
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
Passenger Assistance Meeting Points
- Ticket Office platform 1.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.
*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.
- Platform 1By the lamp post next to the customer information screen and help point.
- Platform 2 By the customer information screen pole next to the help point and shelter.
- Customer Services
- Location for rail replacement services
Buses pick up/drop off on Onslow Road.
Please click on the link below for the exact bu spick up location:-
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - Closed
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- No
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Yes
- Seating
- Yes
- Staff help available opening times
- During opening hours Monday - 07:00 to 09:45 Tuesday - 07:00 to 09:45 Wednesday - 07:00 to 09:45 Thursday - 07:00 to 09:45 Friday - 07:15 to 09:45 Saturday - 10:30 to 15:15 Sunday - Closed
- Helpline Number
- Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This is a Category B2 station. Level to both platforms and connecting footbridge with stairs.
Please take care when boarding/alighting the train at platforms 1 and 2 as the stepping distance between the train and the platform may be more prominent than at other platforms.
- Wheelchairs Available
- No