At a glance
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Platform 1
- Storage Spaces
- 10
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Not available at this station.
- Car Park
- Yes
- Free of Charge
- Yes
- CCTV Coverage
- No
- Car Park Operator
- Northern
- Address
- No
- Phone Number
- Primary telephone number: 0800 200 6060
- Web Address
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours
- Number of Spaces
- 25
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No designated area is provided. Street set down only available.
- Airport
- No
- Ticket Office
- Monday - 06:00 to 00:00 Tuesday - 06:00 to 00:00 Wednesday - 06:00 to 00:00 Thursday - 06:00 to 00:00 Friday - 06:00 to 00:00 Saturday - 06:00 to 00:00 Sunday - 08:30 to 00:00
- Height Adjusted ticket office counter
- Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Northern
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday - 06:00 to 00:00 Tuesday - 06:00 to 00:00 Wednesday - 06:00 to 00:00 Thursday - 06:00 to 00:00 Friday - 06:00 to 00:00 Saturday - 06:00 to 00:00 Sunday - 08:30 to 00:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Located on all platforms. Links for current train running and for emergencies.
- Customer Services
- 08002006060
- Location for rail replacement services
- All rail-replacement bus services will pick-up/set-down from Bus stop A near the ticket office, Railway Street (What3words – fists.wreck.fooling)
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 22:00
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Yes
- Seating
- Yes
- Staff help available opening times
- Monday - 06:00 to 00:00 Tuesday - 06:00 to 00:00 Wednesday - 06:00 to 00:00 Thursday - 06:00 to 00:00 Friday - 06:00 to 00:00 Saturday - 06:00 to 00:00 Sunday - 08:30 to 00:00
- Helpline Number
- 0800 138 5560 text relay 18001 0800 138 5560
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category B2
This station has a ramp to Platform 1 (for some trains towards Manchester). There is level access to Platform 5 (for trains towards Chester) from a separate entrance. We are sorry but there is no step-free access to Platforms 2/3/4 (for trains towards Liverpool, Warrington and Manchester)
Customers with mobility impairments may find it easier to change at Newton-le-Willows on the same line
To find our more about travelling around this station, please see the 360 map click here
- Wheelchairs Available
- No