At a glance
Station Message
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Station front, opposite Platform 6
- Storage Spaces
- 40
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Cycles are left at owners risk. Abandoned cycles may be removed.
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- YES
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Located at the east side of the station
- Airport
- No
- Ticket Office
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Southern
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services. Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- No
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- Located outside the station
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- Shoe repairer Wide range of shops Off Licence Passport Photo Booth
- Toilets
- Yes
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- There are heated waiting rooms and covered waiting areas on each platform available 24 hours.
- Seating
- Yes
- Staff help available opening times
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services. Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Helpline Number
- If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - comments@southernrailway.com | Phone - 0800 138 1016 | Textphone - 0800 138 1018
- Helplines Opening times
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
- Ramp for train Access
- Yes
- Step Free Access
This is a Category B1 station: Step Free access to all platforms.
Access to all platforms via long (approx. 60 metres) steep (approx. 1:10 gradient) ramps from main entrance/concourse at all times.
Lift access is available to all platforms via the Lansdowne Road/Dingwall Road entrance 0600-0000.
Assistance Meeting Point is the Information Point on station concourse.
- Wheelchairs Available
- Yes