At a glance
Station details
- Bicycle parking
- No
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 0
- Storage CCTV
- No
- PlusBike (Cycle hire)
- Not available at this station.
- Car Park
- Yes
- Free of Charge
- Yes
- CCTV Coverage
- No
- Car Park Operator
- Northern
- Address
- - -
- Phone Number
- Primary telephone number: 0800 200 6060
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 1
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No designated area is provided. The station front may be used for set down purposes.
- Airport
- No
- Ticket Office
- Monday - 05:30 to 00:10 Tuesday - 05:30 to 00:10 Wednesday - 05:30 to 00:10 Thursday - 05:30 to 00:10 Friday - 05:30 to 00:10 Saturday - 05:30 to 00:10 Sunday - Closed
- Height Adjusted ticket office counter
- Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Northern
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday - 05:30 to 00:10 Tuesday - 05:30 to 00:10 Wednesday - 05:30 to 00:10 Thursday - 05:30 to 00:10 Friday - 05:30 to 00:10 Saturday - 05:30 to 00:10
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Located on all platforms. Links for current train running and for emergencies.
- Customer Services
- 08002006060
- Location for rail replacement services
- Rail-replacement bus services will pick-up/set-down from the bus stops on Tunnel Road, at the top of the station ramp: • Bus stop B for services towards Liverpool South Parkway, Manchester, Preston, St Helens, Warrington and Wigan (What3words – strict.files.decreased) • Bus stop A (opposite side of road from station) for services towards Liverpool Lime Street (What3words – living.mimic.trip)
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 22:00
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- none but passengers can shelter within the station building
- Seating
- Yes
- Staff help available opening times
- Monday - 05:30 to 00:10 Tuesday - 05:30 to 00:10 Wednesday - 05:30 to 00:10 Thursday - 05:30 to 00:10 Friday - 05:30 to 00:10 Saturday - 05:30 to 00:10
- Helpline Number
- 0800 138 5560 text relay 18001 0800 138 5560
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category B Station
Platform 1 level access for trains to Manchester (via Newton-le-Willows), Preston, St Helens, Wigan and Warrington Bank Quay Platform 2 level access for trains to Liverpool Lime Street (only those from Manchester (via Newton-le-Willows), Preston, St Helens, Wigan or Warrington Bank Quay) Platform 3 no level access. Down 20 steps to subway then up 20 steps for trains to Liverpool South Parkway, Warrington Central and Manchester Oxford Road (via Irlam) Platform 4 no level access. Down 20 steps to subway then up 20 steps for trains to Liverpool Lime Street (only those from Liverpool South Parkway, Warrington Central or Manchester Oxford Road (via Irlam))
To find our more about travelling around this station, please see the 360 map click here
- Wheelchairs Available
- No