At a glance
Station Message
Pay as you go is available at this station.
Please note that Pay as you go north Wales is only valid on Transport for Wales services.
For more information, visit Pay as you go in North Wales
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Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Cycle parking at Frodsham station is provided in two locations. 9 Sheffield stands providing parking for up to eighteen bicycles are sited on westbound Platform 1. Adjacent to the entrance to eastbound Platform 2, there is a shelter with 5 Sheffield stands providing parking for up to ten bicycles.
- Storage Spaces
- 28
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- There are no cycle hire facilities at this station.
- Car Park
- Yes
- Free of Charge
- Yes
- CCTV Coverage
- No
- Car Park Operator
- Transport for Wales / Local Authority
- Address
- - - - -
- Phone Number
- Primary telephone number: 0333 3211 202
- Web Address
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours All Bank Holidays - 24 hours
- Number of Spaces
- 109
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Unmarked space outside the station.
- Airport
- No
- Ticket Office
- No
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- These ticket machines do not accept cash. Payment is by major debit and credit cards only. Ticket machines are located on each platform. They have touchscreen controls.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Location for rail replacement services
- The rail replacement bus stop is a local bus stop on Main Road near the Bears Paw pub.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- No
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Yes
- Staff help available opening times
- There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Platform 1 (to Chester) is accessible via a ramp from the Council Car Park.
Platform 2 (to Manchester) is accessible from car park.
A footbridge with steps connects both platforms.
- Wheelchairs Available
- No