There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Ramp for train Access
Step Free Access
Step free access to Platform 1 (to Swansea).
Step free access to Platform 2 (to Carmarthen).
Access between the platforms is via the nearby level crossing.