At a glance
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Forecourt
- Storage Spaces
- 10
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- No
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Ticket machines are located at the bottom of the stairs leading to platform 1
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Greater Anglia
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- This is a Driver only operated train service and the station is unstaffed. Customers who haven't booked assistance and need assistance to board are advised to use Tottenham Hale (3 miles north) for trains towards Cambridge or Stratford (2 miles south) for trains towards London. A mobile team operates in this area for booked assistance. If a member of staff can not be deployed an appropriate accessible taxi will be supplied. Monday to Sunday - Closed
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Help points are available on the platforms
- Customer Services
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Location for rail replacement services
- If we are unable to run rail services, please use TfL buses, which will accept rail tickets on those occasions on routes to Stratford and Hackney Downs
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 24 hours All Bank Holidays - 24 hours
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- No
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- No
- Staff help available opening times
- This is a Driver only operated train service and the station is unstaffed. Customers who haven't booked assistance and need assistance to board are advised to use Tottenham Hale (3 miles north) for trains towards Cambridge or Stratford (2 miles south) for trains towards London. A mobile team operates in this area for booked assistance. If a member of staff can not be deployed an appropriate accessible taxi will be supplied. Monday to Sunday - Closed
- Helpline Number
- 0800 028 28 78
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This station has step free access to Platform 1 via a ramp with a gradient of approximately 1:20, Access to Platform 2 is via a lift.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Ramps at the station are used when events are taking place. On non-event days customers are requested to use help points on platform if assistance is needed.
- Wheelchairs Available
- No